To purchase any of these books please go to the Order Form (see right)
The Art of Consultation by Rhion Jones & Elizabeth Gammell
Paperback. Members £12.99 + £3.60 p&p Non-members £16.99 + £3.60 p&p
A unique book, essential to those involved with consultations. Over ten
thousand public servants in the UK and many others in the private and
voluntary sectors engage in formal consultations, and it is time their efforts
were celebrated, and their challenges properly addressed. There's a multi-
million pound industry out there, currently asking us what we think. Lots of this is public money and much of it is wasted. Whilst a great deal of consultation is effective, some of it is downright dishonest; decision-makers have already made up their minds. If they then consult, it's a waste of everyone's time; they are just going through the motions. However, there is a positive future for the best in consultation, and this is an optimistic analysis. After all, only by engaging with people as customers or citizens, can some of our most intractable social and political problems be fixed. That makes The Art of Consultation essential reading for everyone involved in these decisions. At the same time, this unique book is a practical guide to the effective implementation of consultation, and covers all the essential, up-to-date techniques to allow you to put in train consultations of the highest standard.
Signpost Series by Barry Creasy
£12 each including post and packing
The layout of the books in this series allows easy reference, and includes the use of icons to highlight tips, important information, and decision points.
Effective Focus Groups is a 40-page step-by-step guide to planning and using
focus groups as part of a public consultation exercise.
Effective Public Meetings is a 52-page step-by-step guide to planning and
running public meetings as part of a public consultation exercise; it is, so
far, the only book published in the UK to cover the subject in such detail.
Effective Surveys and Questionnaires is a 61-page step-by-step guide to
planning and running a survey and writing a questionnaire as part of a public
A Guide to Consultation and Public Engagement Terms edited by Martin Woodrow
A5 Spiral-bound £12.99 plus £2 post and packing
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