Glossary H I J

Hard-to-Hear or Hard-to-Listen-to

Groups that respond to consultations but reply briefly or in a low key, making it hard to balance their arguments against more strident replies.

Hard-to-Reach

A phrase used to describe organisations and groups which have traditionally been less successfully engaged by consultors.

• Many groups characterised as “hard-to-reach” resent the use of the term, claiming that attempts to reach them have simply been inadequate
• A better term for these groups could be “infrequently heard” or “seldom heard” (see entry above)

Health Impact Assessments

A structured method of assessing and improving the health consequences of policies, programs and projects. It involves working in partnership with a range of agencies and the public to consult and draw together the available evidence.

Inclusion

The act of involving others. In consultation it is particularly important to ensure inclusion of Hard-to-Reach or Seldom-Heard groups

Influencing

The process of using consultation output to advise decision-makers and inform their actions.

Intermodal Consultation

Term describing a mixed approach to consultation including both on- and off-line methods and tools, each complementing the other to achieve the objectives set.

Interpretation  

Determining the meaning of data compiled and analysed as part of a consultation exercise.

Interviews

See Qualitative Interviews

Involvement

Effective interactions between planners, decision-makers, individual and representative stakeholders to identify issues and exchange views on a continuous basis.

Issues Workshops

Participants sit in groups and, after an introductory talk, look through and discuss materials given to them about the topic. Can be used to discover views on virtually any issue.

Iterative Consultation

Where the consultation narrative, along with questions and issues identified for debate, can change dynamically during the course of the exercise to reflect views expressed in contributions by consultees.

Jargon Buster

A glossary or dictionary listing the technical terms pertaining to a particular consultation and explaining them in simple, layman, terms.

Jelly Bean Tree

A pre-printed schematic showing a large number of “Jelly Beans” in different situations on a tree. e.g. one may be sitting comfortably, another hanging precariously, another trying with difficulty to climb up. Consultees (usually children) are invited to chose a “bean” which represents their current mood or feeling towards a project