Glossary M

Mad, Sad and Glad Board

 

A three sectioned board inviting people to say what angers them, makes them sad or makes them happy within their communities or with regard to a particular project.

Mapping

See Community Mapping, Deliberative Mapping also Stakeholder Mapping

Margin of Error

An estimate of a poll's variance in reported percentages if the same poll were taken multiple times. The larger the margin of error, the less confidence one has that the poll's reported percentages are close to the "true" percentages, that is the percentages in the whole population.

Market Town Healthchecks

The MTHC was developed to help and support towns to sustain and regenerate themselves, as part of the Market Towns Initiative. Activities included “intensive and systematic consultation”

Meetings

See Bilateral Meetings, Public Meetings

Moderator

An individual assigned the task of supervising an e-discussion forum (or other interactive form of e-consultation) on a day-to-day basis.

Modified Borda Count

The modified Borda count (MBC) is a preference voting procedure by which is identified that option which gains the highest average preference score. It may also be regarded as a points system, in which the winner is the outcome with the most points.

  • Also known as Borda preferendum

Mystery Shopping

An exercise where trained individuals contact an organisation (via visit, telephone, letter or e-mail) with a query and then report back on the service they receive.