Basic Consultation Processes

The cost of the course is:
£185 + VAT for Members
£265 + VAT for Non-Members

Overview:

Every week, public bodies and local authorities are taking initiatives in public and stakeholder consultation. Often staff will find themselves involved with these exercises having no real knowledge or experience of the processes being used - they are effectively learning on-the-job; hardly to be recommended when important decisions will be based on their work.

Who is it for?
Attending the Consultation Institute’s course, Basic Consultation Processes, is the ideal way for such staff to become familiar with the basics - fast.
The course explains the basics of consultation including some interesting examples. Then, in some detail, it deals with the key processes involved in a consultation from design to giving feedback of results.
The appropriate consultation standards are also covered including the Government Consultation Code and the Institute’s own Consultation Charter.
Finally, bringing everything together, there is a group exercise in real-time problem solving.

Course Times:

Registration: 09:30
Course starts: 09:45
Course ends: 16:00
Lunch and refreshments are included.

Attendance at this course gives 20 credits towards the Institute's Certificate of Professional Development.

Programme:

Welcome & Introduction
 
Session One: Background & Basics
  • What exactly is consultation?
  • How does it relate to wider public engagement?
  • Examples from different environments
Session Two: Key Processes (1)
  • Design & Scoping
  • Targeting the right stakeholders
  • Preparing the consultation narrative
  • The bewildering choice of dialogue methods
Session Three: Key Processes (2)
  • Data validation & analysis
  • Providing feedback
  • Seeking influence
Session Four: Standards
  • The Government Consultation Principles
  • The Consultation Charter
Session Five: Real-time problem-solving
  • An opportunity, in a Group Exercise, to apply the day's
  insights and to identify risks and opportunities for
  participating organisations
Conclusions