This highly acclaimed Masterclass points up the fact that the most difficult challenges arise at either end of the consultation and engagement process.
So this course focuses upon the up-front planning that is required to get the best results ...and the post consultation activities that ensure stakeholders feel properly engaged, and decision-makers well-served and well-advised.
To help participants absorb the key issues, the Course uses a realistic end-to-end Consultation Simulation, with 8 short exercises at various stages of the agenda and designed to highlight specific learning points.
This complements presentations and Group discussions and provides an opportunity to try and test the practical application of Best Practice principles
Course starts 09:30
Course ends 16:00
Lunch and refreshments are included
Attendance at this course gives 40 credits towards the Institute's Certificate of Professional Development