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This course aims to offer participants a detailed insight into the issues and challenges inherent in the use of data collected by public engagement and consultation engagement exercises and their presentation to decision-makers.

The course fills an important gap – and is ideal for those who have attended Effective Focus Groups (EFG), Effective Surveys and Questionnaires (ESQ) and other courses on consultation & engagement techniques.
 
Registration 09:30
Course starts 09:45
Course ends 16:00
Lunch and refreshments are included

Attendance at this course gives 30 credits towards the Institute's Certificate of Professional Development

Delegate comments

• Excellent course. Very informative & explained in easy to understand terms. No jargon! This has given me confidence to deal with data & interpret data.

• Great course that included lots of group interaction. Trainer dealt with everyones queries etc very well and was vey happy to offer his expertise/knowledge. The course covers many of the queries I had at the start of the day. Very enjoyable course.

• Really good balance of practical exercises, theory, discussion and examples. Friendly trainer, comfortable forum to speak out and give opinions and ideas.

Dates & Venues:

19th September 2013, Birmingham, Maple House, Corporation St.
30th October 2013, London, Avonmouth House, SE1

The cost of the course is:
£185 + VAT for Members
£265 + VAT for Non-Members

Programme

Session One: The world of public engagement data
  • What's different from other kinds of data?
  • The range and variety of data
  • Too much or too little?
  • Relevant legislation and its application
Session Two: Ensuring data quality
  • Data is only as good as its collection method
  • Quantitative data issues
  • Qualitative data issues
  • Data from emerging technology methods, including
  Social Media
  • Demographic data issues
Session Three: How credible is the evidence?
  • Group exercise
Session Four: Making sense of the data
  • Analysis & interpretation: spot the difference
  • Survey data analysis & common pitfalls
  • Assessing consultation submissions
  • The challenge of unstructured contributions
Session Five: The use & abuse of consultation data
  • Data as feedback
  • Data for decision-makers
  • Data for the media
Session Six: 'Apples & Oranges
  • ... or how to produce an integrated analysis from
  diverse consultation data - a group exercise
Session Seven: Problems & Challemges
  • Measuring the 'silent majority'
  • The need for Data Standards
  • The case for 'independent' analysis & interpretation
  • Skills for data-minded consultation staff

The Consultation Institute