Making Consultation Meaningful

30 CPD credits

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The Consultation Institute

The cost of the course is:
£185 + VAT for Members
£265 + VAT for Non-Members

Right up to date, this is a one-day high-intensity eye-opener for consultation professionals working in the public sector or with public policy. Mostly focused on solving known problems of consultations which fail to live up to their potential, with a tried and tested group exercise built to help participants focus on the choice of consultation methods for different scenarios.

Registration 09:30
Course starts 09:45
Course ends 16:00
Lunch and refreshments are included

Attendance at this course gives 30 credits towards the Institute's Certificate of Professional Development.

Programme

Welcome, Introduction & Roundtable

What makes a consultation meaningful?
  • Three Consultation curses!
  • Types of consultation
  • Trouble with Timescales
  • Anatomy of a traditional consultation

Meaningful targeting
  • Looking at stakeholders
  • Six tests for identification
  • Interest/Influence mapping
  • Stakeholder mapping Group Exercise

Meaningful dialogue selection
  • A Buyers Guide to techniques (including e-consultation)
  • Dialogue Method Group Exercise

Meaningful feedback
  • Output & Outcome
  • Feedback
  • A cautionary tale

Conclusions

Delegate comments

• I really enjoyed todays course. It has given me lots of information that is completely relevant to my current role. I particularly enjoyed the dialogue methods part of the course as it gave me new ways of doing consultations.

• Excellent course, very well presented – will recommend, trainer was outstanding, included humour.

• A very useful and informative course which I shall certainly recommend to my colleagues.