Our courses, and the e-learning area in general are designed with desktop machines in mind. However, there isn't any reason why courses can't be run on other devices.
We recommend using Google Chrome , Microsoft Edge or Internet Explorer. Ensure you have the most up to date browser, operating system and a stable internet connection.
Operating system: Windows 7+, Mac OS X 10.7+ or Ubuntu 10+
Our first course; which is a foundation course in Consultation is free of charge to all members of the Institute.
Enhanced Members have access to other free courses..
If you're unable to pay by card, please contact Jan who can arrange alternative payment methods.
Yes you can. You can spead your bulk purchase across all our courses.
Please contact Jan to discuss your desired package so we can agree a discounted bulk purchase.
This will require the lead contact to supply names of the people you wish to take the course so we can grant them access. If you aren't members, you will be required to sign up for a free non-member account.
All of our e-learning courses reward credits towards tCi's Certificate of Professional Development scheme.
The CPD is only eligible to members of the Institute. However, all credits are recorded for non-members should they wish to join.
Having knowledge or experience of consultation will be an advantage but these courses have been designed to suit people new to the world of consultation.
Each course varies in duration. On the introduction page to each course, an approximate duration will be outlined. Each chapter gives an accurate run-time on the play-bar.
tCI Courses are split in to modules. These modules are made up of a number of chapters. The chapters have been purposely designed to be taken in chronological order.
You won’t be able to skip to a module or chapter without completing any that precede it.
Once the voice-over or video content has finished, click the next button on the video play-bar
Should you wish to step back, you can use the play bar slide or select the desired slide from the table of contents panel.
Yes, though it’s important to remember that progress is only saved at the end of each chapter. At the end of a chapter, you will see a button labelled ‘mark chapter as complete’ By clicking here, your progress will be saved, and you’ll be safe to exit.
No, you must complete chapters to save progress.
Each course is made up of several short assessments to test your understanding. Typically, an assessment follows each module.
Yes, if you don’t achieve the pass mark, you will be given the opportunity to re-take the test.
As long as you need. Your progress will never be lost or expire.
Our courses will never be removed. However, in the interest of ensuring the information remains relevant and up-to-date, we may occasionally update the course content.
Each user has an e-learning log which is accessible from the e-learning courses page. This dashboard allows you to view all the courses you have enrolled on, and the the certificates/points you've earned.
Yes, you will receive an e-certificate shortly after completion of the course. You can save certificates as a PDF or print them. All of your certificates are available to view/download in your e-learning log.
Your feedback would be most welcome and is very important to the continual development of our online training programme. After completion of each course, you will receive an email with a link to our feedback form.
Please email email@example.com . If your query is urgent you can call the main office on 01767 318350