Training is available to all.
Our first course; which is a foundation course in Consultation is free of charge to all members of the Institute. As we move forward, there will be a mixture of free and paid-for courses.
Yes, courses are discounted for members.
Having knowledge or experience of consultation will be an advantage but these courses have been designed to suit people new to the world of consultation.
We recommend using Google Chrome or Internet Explorer for our courses. Please ensure you have a stable internet connection when working on a course.
Each course varies in duration. On the introduction page to each course, an approximate duration will be outlined.
You won’t be able to skip to a module or chapter without completing any that precede it.
Courses are split in to modules. These modules are made up of a number of chapters. The chapters have been purposely designed to be taken in chronological order.
No, you must complete the chapters in order. You can’t proceed to the next chapter without completing the previous one.
Once the voice-over or video content has finished, a ‘next’ button will appear and allow you to continue.
Yes, though it’s important to remember that progress is only saved at the end of each chapter. You will see a button marked ‘mark chapter as complete’ By clicking here, your progress will be saved, and you’ll be safe to exit.
No, you must complete chapters to save progress. If you exit mid-chapter, you will have to start the chapter again when you return.
Yes, you can do this at any point.
Each course is made up of several short assessments to test your understanding.
Immediately after completion.
Yes, if you don’t achieve the pass mark, you will be given the opportunity to re-take the test.
As long as you need. Your progress will never be lost or expire.
Currently, there are no plans to remove any courses from our e-learning area.
Please email firstname.lastname@example.org for all support related to e-learning. If your query is more urgent you can call the main office on 01767 318350
Each user has an e-learning log. This dashboard allows you to view all the courses you have enrolled on or purchased.
Yes, you will receive an e-certificate shortly after completion of the course. You can save certificates as a PDF or print them. All of your certificates are available to view in the e-learning log area of your account.
Your feedback would be most welcome and is considered very important to the continual development of our online training programme. After completion of each course, you will receive an email which will give you the opportunity to give feedback.