Effective Digital-first Consultation

Online consultation has become more important over the past 15 years and has become an expectation in the Covid and post-Covid world. This places new obligations on those conducting consultations. But it also creates a range of new opportunities. This course examines the case for digital consultation, and how to deliver an effective consultation using the available tools and will give you the confidence to run effective online and digital consultations. We also discuss the opportunities and requirements associated with hybrid consultations. 

What topics will you cover?
– How to use the latest tools in online consultation
– What you can be expected to do to keep your consultations legal
– How to manage hybrid consultations, especially given how Covid has changed practice and expectations
– How to make the case for better online consultation

What will you achieve? An understanding of….
… the opportunities and expectations associated with digital consultation
… identifying the appropriate tools for your consultation
… the various requirements for online and digital consultation
… working with others who are delivering digital and online consultations

Who is this course for?
Anyone with responsibility for consultation, or who is delivering consultation activity and who needs to keep up to date with the cutting edge best practice in online and hybrid consultation.

CPD Credits
25

Your Trainer

    Peter McColl | Senior Associate

Trainer Expertise
• Training and advice and guidance on participation and engagement
• Including citizens in decision making