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Beyond these shores … – Is the UK’s expertise on public consultation about to become a major export?
We have known for some time that the UK is almost certainly one of the world leaders in public consultation. When Elizabeth Gammell and I spoke at a World Bank…Read more
Learning from the NHS! – NHS Reconfigurations are very challenging for public engagement – but hold lessons for many others in public service and beyond
When the NHS tries to bring about significant change, it often faces a storm of public protest and frequently becomes a political football as one side or another seeks an…Read more
Listening to politicians – Those seeking to implement change in our public services should study the views and attitudes of our elected representatives
It is so fashionable to denigrate politicians and to counsel them to ‘listen to the people’ that it may appear counter-intuitive to suggest that just for once, we should listen…Read more
Consultation and accountability – Holding organisations to account for the quality of their consultations
If the dishwasher I have bought starts to malfunction, I take it back to the shop. If my car starts to misfire, I may take it to the nearest garage.…Read more
Out of the Blue! – A new test to ascertain whether public bodies are ready for a serious consultation.
In recent years there have been significant changes to consultation practice. One of the most visible is how the growth of social media has led to a perpetual debate, no…Read more
The case against ‘purdah’ – As we approach the May elections, it may be time to question the conventional wisdom about the ‘period of purdah’. To what extent should it affect consultations?
It’s a pretty inappropriate term, but it seems to have been generally adopted in political circles to mean the ‘curtain of discretion’ behind which we can conceal certain activities that…Read more
Community engagement – being on the ball! – Why we need to understand and support community initiatives from the sporting and commercial sectors
For years we have all tended to accept that strong, confident communities are important for society. They provide a solid foundation for individuals, families and businesses to fulfil their potential;…Read more
Making the weather – Influencing the climate of opinion may be easier than improving the UK’s weather!
A winter of storms has wrought havoc in many communities and even those of us not directly affected are starting to get accustomed to the high winds and endless rain.…Read more
Lessons from screw-ups – A new book sheds light on Government blunders – and concludes we need “more deliberation”
A new book sheds light on Government blunders – and concludes we need “more deliberation” Anthony King and Ivor Crewe are two of the most respected academics in the country,…Read more