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What The Gershon Report means for Consultation

July 20, 2004 By Briefing Paper

The Government has published a Report entitled “Releasing resources for the front-line”, an independent review of public sector efficiency prepared by Sir Peter Gershon. According to an independent survey by…

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Consultation – or just another survey? – Surveys can be useful in gathering information – but do not amount to consultation on their own. Don't confuse "Let's do a survey!" with a true commitment to consult!

December 20, 2003 By Tuesday Topic

Consultation is such a popular idea that the label is increasingly being misused to describe activities which aren’t quite ………. There is already a thin dividing line between some so-called…

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Has Your organisation a consultation culture? – Getting the true benefits of consultation means absorbing new practices and values – amounting to a significant culture change

December 20, 2003 By Tuesday Topic

Every organisation has its own distinctive culture – a mixture of values and behaviours that characterises its day-to-day activities. Cultures change. Over time they cope with new ideas, changing patterns…

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So many stakeholders ….. so little time….. – Few organisations have yet realised how much effort is needed to manage the ever-growing list of stakeholders

December 20, 2003 By Tuesday Topic

Comprehensive consultation means getting to grips with the full range of stakeholders. And there are so many of them. Where have they all come from? The truth is that the…

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Don't forget the reindeer! – Consulting the recipients of a service is great ….but remember those who deliver the services as well!

December 20, 2003 By Tuesday Topic

The Consultation Institute has just discovered a discarded copy of a Best Value Report on Christmas delivery services sub-contracted to a certain S. Claus Ltd ….. We note that the…

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