Best Practice Guide

Creating a ‘Best Practice Guide’ will support staff across an organisation, who lead their own consultations with the support of the communities team. The handbook is designed to aid their understanding of the processes they need to follow within the organisation. 

The Institute has significant experience and expertise working with public and private bodies developing process documentation. The Institute will appoint an experienced Associate to work with you, alongside your allocated account manager. However, it will be the role of the client to identify staff or selected third parties who have a responsibility in implementing consultation processes, to ensure that the guide is reflective of organisations’s internal practices.  

With support and input from internal staff, the Institute will create a document between 10-12 pages long, outlining good-practice processes and ‘must-have’ considerations when potentially undertaking a public consultation. The document will be easy to follow and a provide staff with a high-level overview of the process.

The guide can be further supported by accompanying videos to enhance understanding and breakdown lengthy content.

The document will include key areas such as:
• Simplified Consultation Flowchart
• Equalities
• Stakeholder Mapping
• Law of Consultation