Retrospective Review of a Consultation

A retrospective review of consultation activities as a mechanism for identifying lessons to be learned for the future.

The Institute can support clients through a retrospective review of consultation activities as a mechanism for identifying lessons to be learned for the future and to enhance the capability of an organisation for future consultation activity.

A retrospective review would consider the preparations, planning and execution of the public consultation and provide recommendations for the future to strengthen activities to better meet the Institute’s Consultation charter standards. The review would cover the following aspects and make recommendations for strengthening activity in each area: –

  • Pre-consultation engagement
  • Option development process (if applicable)
  • Equalities requirements
  • Stakeholder analysis and mapping
  • Scoping of the consultation and project plan
  • Consultation documentation
  • Engagement and communications planning
  • Analysis and reporting activities

The Institute will provide the client with a report detailing how it considers they performed in each critical area.

It will include an overall opinion on whether the Institute would have awarded a good or best practice certificate for the work undertaken.

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