Skip to content

Training & Events

Due to COVID-19, our public training programme has been suspended indefinitely. We will keep the programme under review as the situation evolves.

There are still plenty of opportunities for you to upskill your knowledge with the Institute. Our ever-growing suite of e-Learning courses is an excellent way for you to train.

We're also pleased to announce that some of our in-house training courses will be made available virtually (in-house only).

Below you will find more information about what courses are currently available. For more information, get in touch.

Upcoming Events - Receive a discount when you purchase 5 webinars

Virtual in-house training

The following courses are offered to you as e-Learning modules.

If you are an Institute member, you can access training by logging in to your account Member benefits include discounted rates and free training on selected courses. Non-members will be required to create a free non-member account to gain access. To discuss enrolment, purchases or discounted bulk-buy, please get in touch.

Law of Consultation Online

If you were to ask a consultation professional to describe the Law of Consultation, they would probably be able to mention The Gunning Principles. Ask them to describe those in detail and that could present more of a problem. There is, of course, a great deal more to all of this and that is what this online course will help you to appreciate.

Written by Institute Founders, Rhion Jones and Elizabeth Gammell, this eight-module course is a substantial but worthwhile investment in your professional development and involves between four and six hours of serious study and covers 40% more High Court cases than can be included in the public course. A course summary document gives you a handy aide-memoir to supplement your learning, and Module 8 will be updated every year for the next three years to incorporate new significant cases free of charge to all registrants.

Read more
Creative Dialogue Methods

Written by Institute Associate, Susan Ritchie, this course on Creative Dialogue Methods is broken down into three separate lessons, exploring what we mean by ‘creative dialogue’, the key characteristics, benefits and challenges of using these techniques in consultations, and the methods you can use to encourage creative dialogue.
We also touch on the Gunning Principles, social styles and how, and when, creative dialogue might be useful in relation to them.
There are a multitude of techniques out there, and this course focuses of four of them in particular, looking at the essential characteristics of World Cafes, Appreciative Inquiry, Participatory Geographic Information Systems and Citizens Assemblies.

Read more
Creating a coding frame for text responses

Written by Institute Associate, Barry Creasy, this course sets out how to construct a coding frame that will help you to organise unstructured (e.g. free text) responses.

In tCI’s online Data Analysis and Report Writing course, the principles of coding are covered, and though it is not essential, tCI recommends that you complete this course first, and study, in particular, the module on qualitative analysis and coding, which will give you some background.

This course takes you further into the detail of coding and explains, through a step-by-step approach with a worked example, how to do it.

Read more
Consultation and Public Events

In this course, we focus on three particular types of public events: Public Meetings, Drop-in events and Public Consultation Hearings. The course is primarily designed to help those new to consultation but also contains much best practice advice as a refresher for those with some experience in this often challenging aspect of public consultation.

Using a mixture of helpful, practical advice, sprinkled with anecdotes from the wide experience of Institute Associates and Members, we will equip you with a lot of very important insights.

Read more
Data Analysis and Report Writing

Taken from our public training course, Better Data Analysis for Public Consultations, Barry Creasy has created this e-learning course on the subject.

This five module course looks in detail at Quantitative and Qualitative analysis, exploring what they are and how you might use them in your data gathering. The in-depth Quantitative Analysis module takes you through gathering the averages and percentages of your data. It looks at how you cross-tabulate and weight your data, and how you deal with error.

Read more
Focus Groups

Taken from our public training course; Better Focus Groups, Barry Creasy has created this e-learning course on the subject.

This two-module course teaches the techniques for preparation and moderation; which will set you on the right path to a well-run focus group,

Read more
Surveys and Questionnaires

Taken from our public training course, Better Surveys and Questionnaires, Barry Creasy has created this e-learning course on the subject.

This single module course delves into the different types of questions you might ask, the wording and clarity of language you will need to employ. It covers the rating/ranking of questions, why they are used, and how many options you may wish to have. and how best to score the responses.

Read more
Collecting information, data and sampling

Written by Institute Associate, Barry Creasy, this course looks into the basics of collecting information, data and sampling.

This two-module course looks into the basics of qualitative and quantitative data, validity and how these relate to the question development for a consultation. The second module covers Sampling. What it is, why we use it, and when it is best to do so. We’ll then explore the Institute’s recommended type of sampling.

Read more
Stakeholder Mapping for Public Consultation

This course focuses on what is different when it comes to deploying stakeholder mapping in a consultation context, as opposed, to more generic issues.

We’ve created three fictional, but realistic scenarios from the worlds of Health, Planning and Airports, to help you understand how mapping works, and how it enables you to treat each group or individual to the best advantage.

Read more
The Consultation Charter: A foundation course in consultation

This foundation course in consultation is an eight-module programme based on these key charter principles, demonstrating some of the issues you may come across and what the solutions might be.

This course is free to all members of the Institute

Read more
Virtual in-house training

The following courses are offered to you as virtual in-house courses usually via Zoom.

If you require further information please contact the Institute at or telephone 01767 318350

Preparing for a Public Consultation/Conducting a Public Consultation

Trainer: Paul Parsons | CPD Credits: 30

90-minute modules including hands-on exercises:
• An introduction to consultation
• Targeting your audience
• Pre-consultation engagement
• Developing and selecting options for consultation
• Planning a consultation
• Planning consultation documents
• Managing a consultation
• Managing consultation output

Ten Smart Engagement Techniques

Trainer: Nicholas Duffin | CPD Credits: 25

2.5-hour modules:
• Five smart online engagement techniques
• Five smart offline engagement techniques (COVID relevant of non-COVID)

Don’t Do It – 10 mistakes to avoid

Trainer: Nicholas Duffin | CPD Credits: 25

2.5-hour modules:
• Common mistakes (10-6)
• High-risk mistakes (5-1)

Best Practice approaches to lawful consultation

Trainer: Nicholas Duffin | CPD Credits: 30

2.5-hour modules:
• Understanding statutory requirements and Public law
• Using Best Practice to minimise risk

Practical Equalities in light of COVID-19

Trainer: Nicholas Duffin | CPD Credits: 30

2.5 hour modules:
• When delivering proposals
• When consulting on proposals

Co-Production in Public Engagement and Consultation post-COVID-19

Trainer: Andy Wright | CPD Credits: 25

2.5-hour modules:
• Part 1: Introduction to the underlying principles of co-production in engagement consultation
• Part 2: Introduction to practical methods for co-production and where they might be applied

Drafting a Media Relation Plan for Consultation and Engagement

Trainer: Martin Evans | CPD Credits: 25

Two x 2.5-hour modules on easy steps to craft a media relation plan for consultation and engagement. It will be a mix of knowledge share, discussion, video and exercises.

Module 1 - Understanding the changing media landscape: Six steps to a media relations plan
• Preparing objectives
• Developing messages
• Define your audience understand your journalists – with some participant research before the next module

Module 2 - Audience Feedback
• Build relationships
• Quality content
o Storytelling to capture the emotion/hearts and minds
o Introduction to preparing your spokespersons
o Measure and evaluate

Certificate of
Professional Development

The Institute’s Certificate of Professional Development (CPD) recognises an individual’s commitment to enhancing his/her skills and knowledge in consultation services and techniques. Since the scheme began, we've awarded over 1,600 certificates.

Advanced Practitioner

The Advanced Practitioner Certificate (APC) provides recognition amongst consultation and engagement professionals. The emphasis of the advanced recognition is on the individual’s own experiences and insights gained from their professional careers, as well as acknowledging a thorough training history in the field of consultation and engagement.

Got a question?

If you would like to know more, please contact us using the form below

Scroll To Top