Article

Theresa May commits the NHS to listening to local people

Article /

At PM’s Question Time yesterday, a Conservative backbench MP drew from the Prime Minister the clearest commitment yet that local NHS Sustainability & Transformation plans (STPs) will take account of local people’s views. Whether this necessarily means a traditional-style set-piece public consultation remains to be seen, but anything short of this will lead many Parliamentarians […]

Theresa May commits the NHS to listening to local people Read More »

Disability Consultation ‘discriminatory and unacceptable’ – Gerry Adams

Article /

Sinn Féin TD for Louth, Gerry Adams, has described the decision by the Department of Justice and Equality to limit direct engagement opportunities on the new Disability Inclusion Strategy 2016-2020, to venues in Dublin, Cork and Tullamore as “discriminatory and unacceptable.” Teachta Adams called on Minister Frances Fitzgerald to intervene with the Equality Division in

Disability Consultation ‘discriminatory and unacceptable’ – Gerry Adams Read More »

Is Consultation really an extreme sport? Otherwise called customer service?

Article /

In my years working for tCI I’ve often said that I must be part of a ‘hard to reach minority group’ as I’m very rarely consulted about ANYTHING! I have noticed recently, however, that I am starting to see this changing…. The ‘minority group’ I belong to is, I’d suggest, white, home-owning, comfortably off, middle

Is Consultation really an extreme sport? Otherwise called customer service? Read More »

New insights for the interpretation of conflicting consultation responses

Article, Tuesday Topic /

The recent Tobacco industry Judicial Review helps us to handle battles between the ‘experts’. Many public consultations revolve around matters of strong professional disagreements, and one of the biggest challenges facing Governments, Regulators and public bodies of all kinds is how to take decisions without being unfair to one side or another. Nowhere is this

New insights for the interpretation of conflicting consultation responses Read More »

The challenge of consulting many – stakeholder identification

Article /

Here in the UK we’re often baffled by the low response rate of our public consultations when even the most controversial ones only attract a minor response rate. Is this because our potential consultees are just not interested in relocating a maternity ward, the closure of their local library or building a waste plant? Or

The challenge of consulting many – stakeholder identification Read More »

Should the Courts impose a consultation option on a reluctant consultor?

Article /

So your recent ancestors were forcibly removed from their Indian Ocean islands in what everyone admits was a disgraceful episode in British colonial history. Your community has never got over the hurt and is still seeking redress or repatriation or both, and you were disappointed that last year’s consultation failed to include an option of

Should the Courts impose a consultation option on a reluctant consultor? Read More »

Public consultation and the ‘rubber stamp’ – Issues highlighted by a recent Judicial Review should give many organisations pause for thought

Article, Tuesday Topic /

Just when Institute members and others left for annual leave in late July, comes a High Court judgment to worry those who have to brief Councillors, Members of public bodies, NHS decision-makers and indeed anyone who has to determine difficult issues following a public consultation. The case is R (ex parte DAT & BNM) v

Public consultation and the ‘rubber stamp’ – Issues highlighted by a recent Judicial Review should give many organisations pause for thought Read More »

Shopping Basket

Start typing and press enter to search

Scroll to Top

e-Learning

Access your courses and develop your professional expertise

Members' Events

Register for webinars, exclusive events, and coffee mornings

Webinar Library

Missed a webinar? Browse our library of recordings

Consultation Charter

Access to everything for you to run a Consultation Charter workshop

Briefing Papers

The historic series of Briefing Papers develop between 2004-24

Briefing Notes

The historic series of Briefing Notes (2004-24) on significant developments in consultation and engagement

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

Send a message

Request a callback

Leave a message and our team will call you back

"*" indicates required fields

Name*

Send us a message

We’ll be in touch with you soon.

Name(Required)
Email(Required)
This field is for validation purposes and should be left unchanged.