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Order support

View our frequently asked questions or contact our Team for further support.

Yes, there is an option to by PO underneath the card details field. Your order will be placed but remain pending until the purchase order has been received.

Please note, course bookings will be reserved for a limited period. 

Members of tCI should receive a 20% discount on all purchases. Ensure you’re logged in to your member account when going through the checkout process. If you’re still having issues, please send us a message below.

Coupon codes may be restricted to certain products, or perhaps it’s limited to one per customer and you’ve already used it on a previous purchase. 

Please add any information we need e.g. dietary requirements, accessibility requirements, to the ‘order notes’ field on the checkout page.

Still need support?

Our dedicated Team is on hand to assist
with any questions you might have.

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

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