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Calculating those efficiency savings – With election talk about ‘efficiency savings’, what might this mean for public engagement and consultation?

The first week of the General Election witnessed something of a Dutch auction as to who could be most credible about ‘efficiency savings’. One side says it’s easy – only

Calculating those efficiency savings – With election talk about ‘efficiency savings’, what might this mean for public engagement and consultation? Read More »

Closer to home – How can we consult the public in good conscience when we don’t even to listen to our own colleagues?

In the world of customer service, we now know that Companies who treat their workforce badly have real problems delivering a high standard of service to their customers. Maybe staff

Closer to home – How can we consult the public in good conscience when we don’t even to listen to our own colleagues? Read More »

Promoting democracy – Is the Government right to have cold feet about the ‘duty to promote democracy’ ?

It’s already law! Section 1 of the Local Democracy, Economic Development and Construction Act creates a new duty for local authorities in England and Wales to promote the opportunities for

Promoting democracy – Is the Government right to have cold feet about the ‘duty to promote democracy’ ? Read More »

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