Article

Permission-based policy-making – Are we seeing a retreat from evidence-based policy-making? And what might be taking its place?

The past decade has seen a largely unquestioned view that public policy should be evidence-based. And who could question it anyway? It seems so obvious. But it has not been a completely smooth journey. There have been times when it feels more like policy-based evidence-making, as researchers have desperately sought for data that can be […]

Permission-based policy-making – Are we seeing a retreat from evidence-based policy-making? And what might be taking its place? Read More »

The road to consultation – Consultations are often only as good as the preparation work that precedes them

When the Government cancelled the Forestry consultation earlier this year, the Prime Minister is reported to have complained that ‘we hadn’t done enough pitch-rolling’. Despite mystifying non-cricket followers, he was probably spot-on. The road to consultation has two distinct aspects – procedural and substantive. Organisers of consultations these days are quite familiar with the necessary

The road to consultation – Consultations are often only as good as the preparation work that precedes them Read More »

Engaging the business community – Traditional methods of consultation don’t work well with the commercial sector

Growth is in; the Government needs it badly, and the country as a whole is passionate to avoid another recession. It is the backdrop for the fascinating debate on the new Planning Guidance and its presumption in favour of sustainable development. In the meantime, 37 Local Enterprise Partnerships (LEPs) in England are gearing up, and

Engaging the business community – Traditional methods of consultation don’t work well with the commercial sector Read More »

Local Authority Budget Consultations – An update

Introduction 1.1     The Consultation Institute‟s Briefing Paper 22, published in July 2010, set out some of the key public engagement and consultation issues that local authorities need to consider when facing difficult budget decisions at a time of severe cuts. 1.2     Briefing Paper 22 was originally entitled, Local Public Services Budget Consultation. One of the

Local Authority Budget Consultations – An update Read More »

Who sets the agendas? – A week of riots prompts serious thinking about the way in which we set the agenda

We can all count the commentators queuing up to demand that we have more dialogue with the thousands of the greedy or disaffected who took part in last week’s destructive riots. There is little room for disagreement there. But it begs the question – what will these dialogues be about?

Who sets the agendas? – A week of riots prompts serious thinking about the way in which we set the agenda Read More »

Sequential consultations – Current practice may struggle to deal effectively with major service changes

There may well be too many consultations. And they often overlap. But in truth they just reflect the reality that decision-making is itself complex with interdependencies that make it unusual for any subject to be placed in a watertight box without being influenced by or itself influencing other decisions.

Sequential consultations – Current practice may struggle to deal effectively with major service changes Read More »

Let someone else do it! – Can you outsource public engagement?

The Government would like to achieve a culture-change. It feels – rightly or wrongly – that people are fed up with rather too many public servants beavering away doing bureaucratic tasks of various descriptions, whilst the rest of the private-sector economy shoulders the burden of paying for them. This is why we hear a lot

Let someone else do it! – Can you outsource public engagement? Read More »

Open Public services … possibly! – 5 things you need to know about the Government’s new blueprint for public services

Most people won’t read the Government’s White Paper Open Public Services. And if they did, they might struggle to understand what it says! Maybe it’s because the Coalition has followed the previous administration’s habit of peppering the text of such documents with references to any and every current initiative that could just about be regarded

Open Public services … possibly! – 5 things you need to know about the Government’s new blueprint for public services Read More »

Being awkward – Is the ‘Awkward Squad’ an inevitable feature of a contentious consultation?

Experienced organisers of consultations are familiar with many caricatured groups of people. The phrase Usual Suspects is often used to describe those who can be relied upon to appear in all weathers and offer their views with enthusiasm on even the most boring subject. Many a consultor has forgiven them their foibles just because their

Being awkward – Is the ‘Awkward Squad’ an inevitable feature of a contentious consultation? Read More »

Strength or weakness? – Is it a weakness to listen? Lots of public bodies must be pondering this question

There are at least two interpretations to what’s going on in national politics right now. One version sees a Government having to trim its ambitions and reach all sorts of accommodations in order to keep a fragile Coalition together. Compromises and re-thinks are characterised as U-turns in the popular press and Ministerial exits are solemnly

Strength or weakness? – Is it a weakness to listen? Lots of public bodies must be pondering this question Read More »

Shopping Basket
Scroll to Top

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

Request a callback

Leave a message and our team will call you back

"*" indicates required fields

Name*

Send us a message

We’ll be in touch with you soon.

Name(Required)
Email(Required)
This field is for validation purposes and should be left unchanged.