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Beyond Feedback – Being seen to listen requires imagination and forward-planning

Almost everyone agrees that one of the biggest weaknesses of public and stakeholder consultation is inadequate feedback to respondents and the public. But, just for a moment, imagine the best, the most comprehensive feedback you’ve ever seen. None of the usual fudging (Many respondents wanted to see…..), ducking and weaving ( ..views on issues which […]

Beyond Feedback – Being seen to listen requires imagination and forward-planning Read More »

Seeking the Silent Majority – Is this what the new Local Government Bill is all about?

The Government’s proposed duty to inform, consult and involve is leading to some pretty deep discussions in many a public body. There is a lot of muddled thinking around as many of the words bandied about are gloriously imprecise and defy legislative definition. What’s becoming abundantly clear, however, is that there is an emerging consensus

Seeking the Silent Majority – Is this what the new Local Government Bill is all about? Read More »

Why Community “kitties” WILL work – People are right to be sceptical about some new ideas, but this one really can make a difference

Okay, so calling them “community kitties” maybe does the idea less than justice. But, had Hazel Blears used the term “participatory budgeting”, who’d have bothered to look twice at these proposals? The question is Will they work? and do they offer anything beyond the existing myriad of public engagement methods? There are plenty of doubters.

Why Community “kitties” WILL work – People are right to be sceptical about some new ideas, but this one really can make a difference Read More »

Do Guidelines Work? – Do we successfully change behaviour by publishing advice and guidance?

If you work in the general field of public participation, chances are that your organisation has issued some form of Guidelines to help you do your job. They may not be called Guidelines, and may take the style of a Framework, a Policy document or even a Code of Practice, but they all share the

Do Guidelines Work? – Do we successfully change behaviour by publishing advice and guidance? Read More »

Out of sight ….. out of mind? – What role should public dialogue have played in anticipating major disasters such as this summer’s deluge?

Our thoughts this week are undoubtedly with tens of thousands of residents in Gloucestershire and elsewhere, who, as this topic is being written are flooded out, without drinking water, and maybe without electricity. A month ago it was Hull and Sheffield; a few years ago it was York and Carlisle. So how much discussion has

Out of sight ….. out of mind? – What role should public dialogue have played in anticipating major disasters such as this summer’s deluge? Read More »

Consultation blight – How much damage is done by re-organisation?

In England, the Local Government Minister has thrown a substantial grenade towards a large number of Councils by announcing nine successful bids for Unitary status, and thereby sealing the fate of over 30 District Councils. The creation of new Unitary Authorities for Cornwall, Durham, Northumberland, Shropshire, Wiltshire, Ipswich and Exeter will delight many who see

Consultation blight – How much damage is done by re-organisation? Read More »

Have you a Breakout strategy? – Consultation events frequently include small group sessions – but do they deliver?

One of the biggest trends in consultation is away from the big fat document and towards participative events. These come in different shapes and sizes and sport a variety of titles from consultation seminars or workshops to full-blown Stakeholder Conferences. Most, if not all these, will involve a participative element or breakout session. Unfortunately these

Have you a Breakout strategy? – Consultation events frequently include small group sessions – but do they deliver? Read More »

Reality Check – What happens when major change is implemented?

Major re-generation projects these days are always the subject of consultation, and the same goes for less comprehensive urban re-development. Other changes to our communities are also supposed to be preceded by public debate; this covers proposed alterations to policing, schools, health centres or hospitals. So, assiduous residents or local representative organisations who have their

Reality Check – What happens when major change is implemented? Read More »

A week is a long time …… – Are we about to see the end of the 12-week rule?

Last Friday was the closing date for the consultation held on “Effective consultation” – or how the Government itself, and its agencies should manage their consultations. The debate has covered many important aspects. Should the current Code of Practice be replaced by something more flexible? What kind of monitoring should take place? Should all consultations

A week is a long time …… – Are we about to see the end of the 12-week rule? Read More »

A single source of data – Eliminating wasteful data management practices may be the best case for new technology

We’re at a curious point in the adoption of new technology for public or stakeholder participation. Many organisations have intelligently dabbled; most can now boast a passable attempt to list their consultations on their websites and an increasing number offer us the chance to contribute our comments online. But compared to the range of clever

A single source of data – Eliminating wasteful data management practices may be the best case for new technology Read More »

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