A public consultation is only lawful if it happens while proposals are still open to change. Consult after you’ve effectively decided, and you risk judicial review, expensive delays, and a collapse in public trust. The risk is real. Courts have thrown out consultations that began after decisions were effectively made. One council lost its case […]
From initiatives encouraging active travel to digital service adoption, today’s public policies increasingly require citizens to alter established habits. Behaviour change interventions—ranging from subtle nudges to targeted support programmes—have regained prominence in public engagement, but with a more refined approach than the initial enthusiasm of the 2010s. Communications and engagement professionals now frequently ask how
Behaviour Change: Where Interventions Fit in Public Consultation Read More »
With the UK aiming to have half of short urban journeys walked, wheeled, or cycled by 2030, local authorities must implement strategies that change mobility habits. Success depends on more than infrastructure; it requires genuine support from businesses, residents, community groups, and underrepresented voices. Understanding Stakeholders Start by identifying who is affected and their concerns.
Active Travel: Gaining Stakeholder Support and Promoting Inclusion Read More »
Public bodies are currently navigating the most challenging consultation environment they have faced in the past decade. Over the coming four years, how patient and public involvement is handled will be assessed based on increasing legal, ethical, and practical standards. The positive side is that it is feasible to be both more confident and more
Eleven forces that will shape health consultations in the UK, 2026 to 2029 Read More »
Public consultations succeed or fail based on who attends and who does not. As consultation efforts grow more complex and span multiple sectors, effectively identifying your stakeholders becomes your key guide for engagement. tCI treats stakeholder mapping and identification as essential, and says no serious consultation should proceed without such an analysis. Nevertheless, the tools
Evidence Led Stakeholder Strategies for Better Outcomes Read More »
At the tCI, we are witnessing a subtle shift in who holds authority during public consultations. Large language models have not mechanised participation; rather, they have shortened the time it takes for a motivated resident to gain technical understanding. This single change is already affecting the tone of submissions, the expectations placed on decision makers,
AI in Public Consultation: Wider Reach, New Risks Read More »
Successful reorganisation begins with clarity about the statutory process. Outlining the consultation, approvals, and order-making stages in a public roadmap, with named owners and deadlines, helps partners and residents understand what happens when. Early transparency reduces uncertainty and keeps the process on track. In democratic methods, consultation is a better tool than a referendum for
Why revisiting predetermination matters An article from January 2020 on tCI’s News & Insight page discussed two judicial review claims filed by the Fews Lane Consortium against South Cambridgeshire District Council (SCDC). The first claim alleged that SCDC announced a public consultation on a planning application and then approved it before the consultation period concluded. The second claim challenged SCDC’s practice of making
Predetermination in Public Consultations: Lessons since 2020 Read More »
Trust is low. One-off consultations don’t fix it. This article sets out how to run continuous engagement: clear owners and data, regular feedback loops, and public reporting of fixes. It draws on UK practice (New Conversations 2.0, Active Travel guidance), open-government standards, and Bangkok’s Traffy Fondue case to show how steady dialogue improves decisions and confidence.
Equality Impact Assessment: The Key to Inclusive and Defensible Public Consultations Read More »
Trust is low. One-off consultations don’t fix it. This article sets out how to run continuous engagement: clear owners and data, regular feedback loops, and public reporting of fixes. It draws on UK practice (New Conversations 2.0, Active Travel guidance), open-government standards, and Bangkok’s Traffy Fondue case to show how steady dialogue improves decisions and confidence.
Moving towards a Continuous form of Engagement Read More »
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