Article

school

NHS Modernisation Bill: what it means for consultation and engagement

Article /

The NHS Modernisation Bill, announced in the 2026 King’s Speech, proposes to abolish NHS England and centralise NHS governance in the Department of Health and Social Care. For consultation and engagement practitioners, the structural changes raise immediate questions about statutory duties, local voice, and how to avoid repeating the mistakes of previous NHS reorganisations. What […]

NHS Modernisation Bill: what it means for consultation and engagement Read More »

consultation survey

Consultation questionnaire design: the legal risk organisations keep repeating

Article /

In 2016 the courts quashed a devolution consultation because the questions did not ask what needed to be asked. Standards improved for a few years. They are now deteriorating again. This article examines what the Sheffield case established, why the lessons keep being lost, and what organisations must do before the next consultation questionnaire goes

Consultation questionnaire design: the legal risk organisations keep repeating Read More »

Artificial Intelligence

Consultation training in 2026: the skills practitioners need now

Article /

In 2026, running effective and legally defensible public consultation demands far more than process expertise. Entrenched public views, community distrust and increasingly contested decisions mean practitioners now need competencies in people management, mediation, conflict resolution and counselling-adjacent practice. This article sets out what those skills and competencies look like. Why is the practitioner’s role more

Consultation training in 2026: the skills practitioners need now Read More »

Shopping Basket

Start typing and press enter to search

Scroll to Top

e-Learning

Access your courses and develop your professional expertise

Members' Events

Register for webinars, exclusive events, and coffee mornings

Webinar Library

Missed a webinar? Browse our library of recordings

Consultation Charter

Access to everything for you to run a Consultation Charter workshop

Briefing Papers

The historic series of Briefing Papers develop between 2004-24

Briefing Notes

The historic series of Briefing Notes (2004-24) on significant developments in consultation and engagement

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

Send a message

Request a callback

Leave a message and our team will call you back

"*" indicates required fields

Name*

Send us a message

We’ll be in touch with you soon.

Name(Required)
Email(Required)
This field is for validation purposes and should be left unchanged.