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Recommendations for maintaining and improving citizens’ engagement during COVID-19 restrictions

Recommendation CM/Rec(2018)4 of the Committee of Ministers to member States on the participation of citizens in local public life (Adopted by the Committee of Ministers on 21 March 2018 at the 1311th meeting of the Ministers’ Deputies) sets out the CoE position from more normal times. All public bodies, from the very local to the inter-governmental […]

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Three points to consider for your Social Media Strategy

As a follow-on from last week’s article, this article will discuss how social media tools, compelling content and the timing of posts can help to maximise your digital engagement efforts. The whole point of social media marketing is to move beyond engaging the ‘usual suspects’ and increase the level of engagement with users that you

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‘Rapid Consultations’- Family Court consults on lockdown arrangements

Like all of us, the Courts have had to change their way of working to deal with the ongoing public health emergency. In the courts this has meant that most cases have moved to being online hearings conducted over Skype. With the indisputable importance of justice not only being done, but being seen to be

‘Rapid Consultations’- Family Court consults on lockdown arrangements Read More »

COVID-19 tCI NHS advice

It is clear from the news and from enquiries to the Consultation Institute that NHS organisations are needing to make rapid and emergency changes to how they deliver their services as a rapid response to the COVID emergency. The drivers for change include creating separate facilities, sometimes on different sites, for COVID and non-COVID services,

COVID-19 tCI NHS advice Read More »

The resurgence of the experts? What impact on consultations?

Right in the middle of the current health emergency, many commentators have observed that at a time of national crisis, people tend to cling to the words of people they believe to be ‘experts’. It is worth recalling that a few years ago, a leading politician claimed that we had all had rather too much of ‘experts’ and

The resurgence of the experts? What impact on consultations? Read More »

Government warning- don’t try and push through changes using coronavirus as cover

One of the warnings the Institute gave in our Coronavirus emergency advice, and that has been repeated by our associates, is that public bodies should not attempt to use the cover of coronavirus to push through changes without consultation. It seems we are not the only ones to note this possibility. The recently released Government

Government warning- don’t try and push through changes using coronavirus as cover Read More »

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