News and Insights

A valuable resource covering many aspects of consultation and engagement.

 

Consultation – the best form of scrutiny? – Asking citizens and customers, and making their views highly visible, might do more good than a tick-box Inspection process

Blogs as Consultation – Are blogs just a passing fad or can they be useful for consultation?

Avoiding the Blame Game – There are good, and less good, reasons for going to consultation

Broken Links – Consultation is part of a long chain of communications. What happens when important links in the chain are broken?

The Magnet – Are some people more suited to the practice of consultation ?

Slice & Dice – Is the targeting of specific community groups anything more than a new version of market segmentation?

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