News and Insights
A valuable resource covering many aspects of consultation and engagement.
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Getting to Grips with Gershon – The Gershon report on public sector efficiency holds many implications for those involved in public and stakeholder consultations
Posted 21 years ago3 minute read
Toolkit Time – Producing a Consultation Toolkit is a sound investment but needs to complement rather than replace traditional staff training
Posted 21 years ago3 minute read
Consultation as an agent of change – Employee consultation will be a major theme in the coming months, but legislation is not the only reason for making a commitment to this practice
Posted 21 years ago2 minute read
Glossy Consultations – Are there occasions when this is justified?
Posted 21 years ago3 minute read
Online discussion forums – vanity consultation? – Are on-line discussion forums an effective and legitimate form of e-consultation? …………or just a self-indulgent form of vanity publishing?
Posted 21 years ago3 minute read
Beyond the Satisfaction Survey – The Satisfaction Survey goes only so far. It is best seen as a starting point for more dialogue-oriented customer consultation
Posted 21 years ago3 minute read
