News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

Fair
Posted 2 weeks ago6 minute read

Engagement Methods for NHS Service Redesign

With Health Overview and Scrutiny Committees referring an increasing number of NHS service change processes for inadequate involvement, commissioners are...

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minded to
Posted 2 weeks ago5 minute read

Public engagement evidence: the scrutiny committee test

Scrutiny committees, from House of Commons select committees to local government overview and scrutiny bodies, apply a consistent evidential test...

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Bill
Posted 3 weeks ago5 minute read

NHS Modernisation Bill: what it means for consultation and engagement

The NHS Modernisation Bill, announced in the 2026 King’s Speech, proposes to abolish NHS England and centralise NHS governance in...

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Resident satisfaction surveys
Posted 3 weeks ago5 minute read

Consultation questionnaire design: the legal risk organisations keep repeating

In 2016 the courts quashed a devolution consultation because the questions did not ask what needed to be asked. Standards...

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Fair
Posted 4 weeks ago5 minute read

Consultation training in 2026: the skills practitioners need now

In 2026, running effective and legally defensible public consultation demands far more than process expertise. Entrenched public views, community distrust...

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consultation fatigue
Posted 1 month ago6 minute read

AI in consultation analysis: the legal risks

AI is being used to analyse consultations and produce EqIAs. Here is why the legal risk under the PSED and...
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