News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

tCI_A&G lamp
Posted 3 weeks ago5 minute read

Gunning – When 500 Identical Emails Land: The Campaign Response Problem That Triggers Judicial Review

The challenge: 500 identical campaign emails arrive overnight. Most teams either delete them (triggering a Gunning Principle 4 breach) or count...

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tCI_Learning bookshelf
Posted 3 weeks ago8 minute read

Building Your ‘Case for Change’: Why Consultation Is Your Strategic Foundation

The Challenge: Making Change That Sticks You need to transform services. The financial pressures are real, the quality imperatives are...

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tCI_A&G spring
Posted 4 weeks ago9 minute read

Code framing for Consultations: From Messy Text to Decisions you can Stand Behind

Challenges Consultation analysis gets challenged when you can’t prove you listened fairly. The common failure mode: hundreds of comments reduced...

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tCI_Learning mail
Posted 4 weeks ago8 minute read

Three PSED Cases That Changed Compliance and Why “We Didn’t Have the Data” No Longer Works (Part 1 – Case Law)

The Public Sector Equality Duty isn’t optional process theatre. It’s the first place campaign groups and lawyers look when challenging...

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tCI_Learning team-work
Posted 1 month ago6 minute read

Clear and Accessible: Meeting Gunning Principle 2 in Public Consultations

Public bodies have a legal duty to consult fairly. Gunning Principle 2 requires providing consultees with “enough information to enable...

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tCI_A&G prism
Posted 1 month ago5 minute read

Converting Lived Experience into Lawful Evidence

Public consultations surface rich lived experience: stories, frustrations, workarounds, and everyday wisdom from people affected by change. For consultation managers...

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