News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 7 years ago5 minute read

Report criticises lack of consultation on hospital downgrade

Campaigners say patients should be spoken to before £31m plans get underway. Campaigners say they have serious concerns about a...

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Posted 7 years ago4 minute read

Irrational decision making – Don’t disregard consultee views

Lack of evidence-base meant a decision was irrational. We have been looking again at a little noticed High Court judgment...

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Posted 7 years ago4 minute read

‘Broken Links’ in the communication chain

Consultation is part of a long chain of communications. What happens when important links in the chain are broken? Twelve...

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Posted 7 years ago2 minute read

GP surgery merger delayed for more engagement

The decision on whether to merge five Medway GP sites into three has been postponed as further consultation with patients...

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Posted 7 years ago8 minute read

Ask a stupid question…

When was the last time you asked a question? I bet there’s a good chance you’ve asked at least one...

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Posted 7 years ago5 minute read

Perils of politics in a public consultation

TCI commentary: A typical Politics of Consultation story from the NHS. Frustrated hospital managers; concerned councillors; sceptical stakeholders (eg Healthwatch)...

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