News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 11 years ago5 minute read

A tale of two cases – Two High Court judgments on the pre-determination of consultation – within a week

Court cases are very seldom lost on the mechanics of a public consultation. But increasingly, dissatisfied consultees are challenging public...

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Posted 11 years ago5 minute read

After the consultation … – A preview of the Institute’s new set of ‘Implementation engagement standards’

So the consultation is over; the data is analysed; feedback has been published and a final decision has now been...

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Posted 11 years ago5 minute read

Beyond these shores … – Is the UK’s expertise on public consultation about to become a major export?

We have known for some time that the UK is almost certainly one of the world leaders in public consultation....

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Posted 11 years ago5 minute read

Learning from the NHS! – NHS Reconfigurations are very challenging for public engagement – but hold lessons for many others in public service and beyond

When the NHS tries to bring about significant change, it often faces a storm of public protest and frequently becomes...

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Posted 12 years ago6 minute read

Listening to politicians – Those seeking to implement change in our public services should study the views and attitudes of our elected representatives

It is so fashionable to denigrate politicians and to counsel them to ‘listen to the people’ that it may appear...

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Posted 12 years ago6 minute read

Consultation and accountability – Holding organisations to account for the quality of their consultations

If the dishwasher I have bought starts to malfunction, I take it back to the shop. If my car starts...

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