News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

The term ‘domain’ originally meant a piece of land – a territory. Today we use it in a very different...

If the Localism Bill is taken at face-value, then local Councils are going to be busy organising a lot of...

Re-organisations have a bad name. It is easy to rail against them, and to criticise them for achieving few of...

It only came into force in April 2009; no-one can say for definite whether it has made any difference. Yet...

For a process that essentially exists to minimise the risk of mistakes by public bodies or large organisations, the practice...

The huge variety of consultations makes it difficult to prescribe hard and fast rules for all aspects of the process,...

Looking for a specific article?

Search our archive of 3166 news items

Publish your work with us

For all publishing enquiries, please contact our Marketing team.

Shopping Basket
Scroll to Top

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

Request a callback

Leave a message and our team will call you back

"*" indicates required fields

Name*

Send us a message

We’ll be in touch with you soon.

Name(Required)
Email(Required)
This field is for validation purposes and should be left unchanged.