News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 15 years ago4 minute read

Are options optional? – Some consultations have options, but many don’t; what’s best?

The huge variety of consultations makes it difficult to prescribe hard and fast rules for all aspects of the process,...

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Posted 15 years ago5 minute read

Dialogue by discussion – The growing popularity of ‘not-quite-Focus Groups’

Here’s a conversation we are having increasingly frequently. No doubt it’s partly prompted by the launch of our Registered Facilitator...

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Posted 15 years ago5 minute read

Complaints and consultation – What’s the relationship between individual complaints and consultations?

When Ann Abraham, the Parliamentary & Health Ombudsman introduced her latest Report last week, the media gave it massive exposure....

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Posted 15 years ago3 minute read

Inconclusive results – Contradictory messages are nothing new for Consultation specialists

As the media struggles to come to terms with the messy results offered by the British public, consultation professionals will...

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Posted 15 years ago4 minute read

Things to come – Expect a deluge of consultations … and a wide range of new forms of ‘participation’

Most Governments enter office with a pretty clear idea of what they intend to do. The devil may always be...

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Posted 15 years ago5 minute read

Budget Blues – Managing through the likely implications of the Budget requires a talent for public engagement

The nation holds its breath, awaiting the worst. But, in truth, we know what’s coming, for politicians have spared us...

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