News & Insights
Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.
Posted 2 months ago6 minute read
Co-production and consultation demand different things. Here is what each requires, and the cost of treating them as the same....
Posted 2 months ago5 minute read
Resident satisfaction surveys can inform or mislead. This article sets out what good practice requires and where the risks lie....
Posted 3 months ago6 minute read
A decision report must show that consultation responses changed something, not just that they were received. Find out what the...
Posted 3 months ago5 minute read
Public bodies have legal duties to consult children on support services. This article examines why practice fails and what good...
Posted 3 months ago7 minute read
Merged ICBs that span multiple local authority areas must publish a joint HOSC protocol. Here is what it must contain....
Posted 3 months ago6 minute read
Capital programmes get better outcomes when consultation shapes the options, not rubber-stamps the answer....
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