News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 15 years ago4 minute read

Let someone else do it! – Can you outsource public engagement?

The Government would like to achieve a culture-change. It feels – rightly or wrongly – that people are fed up...

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Posted 15 years ago4 minute read

Open Public services … possibly! – 5 things you need to know about the Government’s new blueprint for public services

Most people won’t read the Government’s White Paper Open Public Services. And if they did, they might struggle to understand...

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Posted 15 years ago4 minute read

Being awkward – Is the ‘Awkward Squad’ an inevitable feature of a contentious consultation?

Experienced organisers of consultations are familiar with many caricatured groups of people. The phrase Usual Suspects is often used to...

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Posted 15 years ago4 minute read

Strength or weakness? – Is it a weakness to listen? Lots of public bodies must be pondering this question

There are at least two interpretations to what’s going on in national politics right now. One version sees a Government...

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Posted 15 years ago24 minute read

Public sector re-organisations – …and their impact on public engagement

Abstract Legislation going through Parliament is about to drive significant re-organisations in the NHS, the Police and in the Regional...

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Posted 15 years ago5 minute read

Engagement ‘domains’ – Different professions and different environments have cultures, values and behaviour patterns all of their own

The term ‘domain’ originally meant a piece of land – a territory. Today we use it in a very different...

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