News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 19 years ago3 minute read

Seasonal complaint – Correspondence from The Three Kings to a Council near you and recently released under the Freedom of Information Act

Dear Sirs, We write in greatest indignation upon hearing that your Authority has decided this year, to cease the practice...

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Posted 19 years ago3 minute read

From Discretion to Duty – Implementing the Disability Equality Duty raises even wider questions ……

On Monday 4th December, the Disability Equality Duty came into force. It means that public bodies have to ensure the...

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Posted 19 years ago4 minute read

The Waiting Game – There’s no need to wait until some good ideas become law!

One of the abiding characteristics of our public service is obedience to the law – and a reluctance to take...

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Posted 19 years ago4 minute read

The One-Year-After Test – Is this the ultimate method of evaluation?

Those with long memories may remember something called The Pepsi Challenge. Effectively this was a blind test to see whether...

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Posted 19 years ago4 minute read

The Monkey and the Organ-Grinder – How important is it for consultees to have direct contact with decision-makers?

In the perfect world, a consultation is organised by people who genuinely want to hear your views so that they...

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Posted 19 years ago4 minute read

The Commitments Register – An indispensable tool for building trust with stakeholders and consultees

Organising an effective consultation exercise can be a complex project management task. Pulling together the different work packages and ensuring...

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