News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

 

For over 20 years, the Consultation Institute has been a trusted source of expertise in public consultation and engagement.  The news and insights here is a repository of this legacy content which we still feel is valuable, as whilst the context changes the challenges often remain the same.  

Over the next few months we will begin posting in this channel and providing our own news and insights.  

 

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Posted 21 years ago3 minute read

Toolkit Time – Producing a Consultation Toolkit is a sound investment but needs to complement rather than replace traditional staff training

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Posted 21 years ago2 minute read

Consultation as an agent of change – Employee consultation will be a major theme in the coming months, but legislation is not the only reason for making a commitment to this practice

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Posted 21 years ago3 minute read

Glossy Consultations – Are there occasions when this is justified?

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Posted 21 years ago3 minute read

Online discussion forums – vanity consultation? – Are on-line discussion forums an effective and legitimate form of e-consultation? …………or just a self-indulgent form of vanity publishing?

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Posted 21 years ago3 minute read

Beyond the Satisfaction Survey – The Satisfaction Survey goes only so far. It is best seen as a starting point for more dialogue-oriented customer consultation

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Posted 21 years ago3 minute read

Becoming a Consultation “Whizz-Kid”? – Joking aside, now is the time to recognise the skills and expertise of consultation specialists

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