News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

intro thumb
Posted 19 years ago4 minute read

Petitions & Panels at Number 10 – Do recent initiatives in the Prime Minister’s office amount to something more than Public Relations?

Many newspapers and even parts of the BBC seem to have decided for themselves that 10 Downing Street’s recent experiments...

Read more
intro thumb
Posted 19 years ago3 minute read

Perverted Polls – Do corrupt telephone polls by careless broadcasters reduce the credibility of public consultations?

When even Blue Peter has to apologise for misleading callers to its show, and virtually every other broadcaster has had...

Read more
intro thumb
Posted 19 years ago3 minute read

Reaching agreement – Beyond the idea of "knocking heads together…."

We all know people who think they are skilled at “knocking heads together” – and very useful they are too...

Read more
intro thumb
Posted 19 years ago4 minute read

A Question of Relevance – Why we need to focus on the right issues

If you look down a list of consultations from a range of public bodies, two things become immediately obvious. One...

Read more
intro thumb
Posted 19 years ago3 minute read

Orphan Strategies – Preparing for the future whilst avoiding the mistakes of the past

Developing strategies is not unlike having children. Many are conceived from committed parentage, and are nurtured in a loving and...

Read more
intro thumb
Posted 19 years ago3 minute read

Beyond Feedback – Being seen to listen requires imagination and forward-planning

Almost everyone agrees that one of the biggest weaknesses of public and stakeholder consultation is inadequate feedback to respondents and...

Read more

Looking for a specific article?

Search our archive of 3237 news items

Publish your work with us

For all publishing enquiries, please contact our Marketing team.

Get in touch
Shopping Basket

Start typing and press enter to search

Scroll to Top

e-Learning

Access your courses and develop your professional expertise

Members' Events

Register for webinars, exclusive events, and coffee mornings

Webinar Library

Missed a webinar? Browse our library of recordings

Consultation Charter

Access to everything for you to run a Consultation Charter workshop

Briefing Papers

The historic series of Briefing Papers develop between 2004-24

Briefing Notes

The historic series of Briefing Notes (2004-24) on significant developments in consultation and engagement

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

Send a message

Request a callback

Leave a message and our team will call you back

"*" indicates required fields

Name*

Send us a message

We’ll be in touch with you soon.

Name(Required)
Email(Required)
This field is for validation purposes and should be left unchanged.