News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 20 years ago3 minute read

Consultation saves time! – Effective dialogue with well-informed stakeholders at the beginning saves time and trouble later on

Twenty years ago, when the Quality Management movement was at its height, its big rallying cry was the need to...

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Posted 20 years ago3 minute read

Participation Targets – Is it right to use the number of participants as a measure of success for consultation?

We live surrounded by a culture of targets. It is not just the Government; Private Companies have been target-driven for...

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Posted 20 years ago3 minute read

The engine-room of engagement – What’s needed in order to establish meaningful long-term dialogues with stakeholders?

Few terms cause more confusion than the simple words – public engagement. Used very generally, it refers to all aspects...

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Posted 20 years ago3 minute read

Mind Your Mandate – An effective way to initiate a consultation

When politicians try to justify their actions, they frequently refer to their mandate. It is another word for their “authority”...

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Posted 20 years ago3 minute read

Consultations: Great and Small – Are the rules really that different when consultations differ in scale?

Think of an airport …….. There goes the jumbo jet lumbering along the runway, taking 400 passengers to the other...

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Posted 20 years ago3 minute read

The Formality Threshold – Process implications and expectations are such that it’s important to recognise when a consultation is formal and when it is not

The telephone rings. “Hello; this is John. Can I pick your brains for a few minutes …..?” Is this consultation?...

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