News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 20 years ago3 minute read

The Formality Threshold – Process implications and expectations are such that it’s important to recognise when a consultation is formal and when it is not

The telephone rings. “Hello; this is John. Can I pick your brains for a few minutes …..?” Is this consultation?...

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Posted 20 years ago3 minute read

Events…dear boy… – Why so many consultations don’t result in neat and tidy outcomes; and the need to anticipate what else might come along …

Harold Macmillan is quoted as saying “Events … dear boy …”, when asked about the most challenging aspect of being...

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Posted 20 years ago3 minute read

Promotional Consultation?? – Is it ever justifiable to use consultation as a means of putting a neglected subject on the public agenda?

The theory is pretty unequivocal. You normally go to consultation where there are decisions to be taken, policies to be...

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Posted 20 years ago3 minute read

Cash for Consultees? – Is it justified to pay people to take part in consultations?

One of the legacies of the 1990’s was revulsion with so-called sleaze and a raft of anti-corruption machinery such as...

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Posted 20 years ago3 minute read

Seasonal Goodwill – Creating the right mood music

One of the ironies of the Xmas period is that the most frenetic, congested, over-hyped, commercially-crazed weeks of the year...

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Posted 20 years ago20 minute read

A Blueprint for Consultation Skills Training & Development for Local Authorities & Public Bodies

Contents Context – 1 Rationale for training investment – 2 Ten Steps: – 5 1 – Review current consultation –...

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