News & Insights
Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.
Even the smallest Local Authority today finds itself engaged in multiple public or stakeholder consultations. Many of these are departmentally-based,...
Change management is one of today’s most pivotal and sought-after capabilities. Big Companies need it – for without significant change,...
One of the most difficult decisions which consultors have to take concerns the “quality” of consultation documents. On the one...
An enthusiast for online discussions recently claimed that the aim was to replicate on the Internet, what he considered the...
Among the stakeholders regularly consulted by both public bodies and commercial companies, one category stands out – customers Customer consultation...
New technology has its ‘internet geeks’; private enterprise calls the young turks with MBAs and suchlike ‘high-flyers’; Chief Executive’s departments...
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