News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 20 years ago2 minute read

Stakeholder Mapping – Why getting a good understanding of the relative positions of your key stakeholders is a good route to successful consultations

There are few techniques of greater value to consultation professionals than stakeholder mapping. This can be done in a variety...

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Posted 20 years ago3 minute read

Panels with a Purpose – Given the choice between consulting the willing or the unwilling, most of us will choose the former!

Citizens Panels have now come of age, and play an important role in Local Government consultation. They have, however, their...

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Posted 20 years ago2 minute read

Celebrity Consultation – Are there occasions where the Big Name helps to get a better response for a public consultation?

Before everyone shouts “Get me out of here!”, this topic explores those occasions when a Big Name or VIP can...

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Posted 20 years ago2 minute read

B-B Consultation – Consultation documents have to be intelligible to a wider audience

In the dotcom boom, we all became familiar with some new acronyms. B-C (or B to C) represented the use...

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Posted 20 years ago3 minute read

What happens next? – The essence of a consultation exercise depends upon what happens afterwards

One of the most frequently asked questions is “What’s the difference between market research (or social research) and consultation?” Sometimes...

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Posted 20 years ago2 minute read

ASK A SILLY QUESTION – Criticisms of Consultations often stem from mistakes made at the beginning

Confidence is a fragile commodity and nowhere has this been better demonstrated than in the recent debate following Mathew Parris’...

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