News & Insights
Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.
Public consultation in high conflict projects fails for predictable, preventable reasons. This article sets out the five interventions that consistently...
Public bodies running major consultations routinely use HM Treasury’s Green Book to appraise options, and routinely face legal challenge under...
Engagement and consultation are not the same thing. Most practitioners know this in principle. Fewer have felt the legal consequences...
Public bodies have long struggled with a fundamental tension: how to meaningfully involve the people they serve in shaping decisions,...
The pandemic forced focus groups online. That shift has stuck. Many organisations now default to digital platforms because they are...
Public consultation is entering a new era of digital innovation. Autonomous AI agents promise to analyse thousands of consultation responses...
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