Tuesday 7th June, 10am

Our members exclusive coffee morning continues in June with a session on continuous engagement.

Good practice in continuous engagement will be different for different bodies, dictated to by differing value drivers and performance indicators as set by the body that wishes to implement it. It goes beyond listening to the public’s view on proposed projects or new developments.

You cannot do away with consultation completely. There is a statutory and public law framework that means the public can demand consultation in many circumstances. But we have seen many scenarios where consultation might have been expected; however, the public was happy to progress to a decision without consultation because of how robust the involvement and processes were in reaching conclusions.

What should a successful continuous engagement strategy focus on, and what might it look like? When might your organisation want to consider it?

Join the discussion as we share the Institute’s latest thinking on the concept, as well as what constitutes good practice. Members are encouraged to share their thoughts, including actions, techniques and methods they typically deploy.

Register for the session here.