Considering the sheer number of judicial reviews sought on issues of consultation and engagement in recent years, it may surprise many that there has been no Court case on the 1999 Local Government Act – and the Best Value regime it introduced for Councils in England.
An experienced consultation officer in the NHS recently could scarcely conceal her delight. The consultation had resulted in a 1% participation rate, regarded by her bosses and many others as being a creditable achievement. In the cool light of another day, of course it may look differently. Not only does the arithmetic mean 1% is
Self-selected samples – When consultation respondents might be unrepresentative Read More »
A public body we know has spent two years – on and off – examining a wholesale reorganisation of its service. In many ways it has been a textbook exercise. Key stakeholders were identified early; there was open-minded, inclusive engagement, based on truthful data and honest analysis. As time wore on, several possible scenarios emerged,
Birth of a consultation option. – Once an option …always an option? Or maybe not…! Read More »
It is not very often that a Government Minister has to come to Parliament to explain that a high-profile consultation “did not have the confidence of the public”. Yet after years of indecision, £6m of taxpayers’ money, two High Court cases and a terrific media campaign by parents of very sick children, we still appear
Lessons from the Safe & Sustainable saga Read More »
Not so long ago, a public consultation was a reasonably predictable process. We prepared a suitable document, outlining the problem and maybe a series of possible solutions. It was published and supported by a range of data gathering methods ranging from questionnaires through to public meetings or an online discussion. Not every exercise lasted 12
These are torrid times for those organising public consultations in the National Health Service. And the fallout from their experience will ripple through a wide range of other services where change is the order of the day. Faced with almost daily allegations that corrode people’s confidence in Managers and Inspectors alike, a hapless Secretary of
By Mike Bartram Briefing Paper 13 June 2008 Contents Consultation – An afterthought – 2 Where do major infrastructure projects come from? – 2 Defining your project – 3 Forming a project team – 3 Planning the consultation – 4 The challenge of consulting on major projects – 6 Conclusion – 7 Mike Bartram details – 8 Consultation – an afterthought All too
Key public engagement issues for large-scale infrastructure projects Read More »
Six months ago, Forbes magazine named ten jobs that didn’t exist ten years ago. Okay, so there’s a flavour of the US about the list but, half way between an App Developer and the Sustainability expert, came two roles that rang bells in the Consultation Institute.
Two recent experiences with current controversial NHS consultations illustrate the complexities of providing the right amount of information for the public.
We founded the Consultation Institute ten years ago! And, in that time, we have tried hard to promote best practice – in a discipline that has frankly lacked the kind of academic underpinning that it should have had.
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