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Lessons from screw-ups – A new book sheds light on Government blunders – and concludes we need “more deliberation”

A new book sheds light on Government blunders – and concludes we need “more deliberation” Anthony King and Ivor Crewe are two of the most respected academics in the country, both having been Professors of Government at Essex University. They have just published a book called The Blunders of our Governments, and it should be […]

Lessons from screw-ups – A new book sheds light on Government blunders – and concludes we need “more deliberation” Read More »

Emergency services – Public respect for some of our public services is a great asset for public engagement and consultation

It only needs a quick look at the public response to a tragedy such as that which occurred in Glasgow a few days ago to appreciate the amazing public esteem with which we view our emergency services. Tributes to brave individuals in or out of uniform almost always follow significant incidents. Major accidents always seem

Emergency services – Public respect for some of our public services is a great asset for public engagement and consultation Read More »

Consultation and Leadership – Leaders like Nelson Mandela knew instinctively when NOT to consult …!

For those who have been glued to television screens to follow the various commemorations of the life of the former South African President, a frequent refrain will have been the leadership he displayed when negotiating the end of the apartheid regime. The story is told that at critical moments in the lengthy dialogue, Mandela deliberately

Consultation and Leadership – Leaders like Nelson Mandela knew instinctively when NOT to consult …! Read More »

The whole is greater … … – than the sum of the parts …

It has long been asserted that a public consultation is fault-intolerant. By this we mean that one can be successful at almost everything required but fail on one relatively small aspect yet bring the entire consultation crashing down. Or so it seems. Many a consultor has felt this way when brought to the Courts. However

The whole is greater … … – than the sum of the parts … Read More »

Purists and Pragmatists – Consultation can expose significant tensions among stakeholders

From time to time, democracies provide the spectacle of a tussle between ideologies – or at least, philosophies American politics, in 2013 for example, has been a historic battle between the Purists of the Republican tea-party movement and the more pragmatic elements on Capitol Hill. Thirty years ago the British Labour party found itself in

Purists and Pragmatists – Consultation can expose significant tensions among stakeholders Read More »

Consulting the powerful – Are the rules different?

It is quite easy sometimes to imagine that all public or stakeholder consultations are dialogues between the usual bureaucracies and local communities. And it is equally easy to characterise these as an unequal contest between well-resourced organisations and enthusiastic amateurs; it is one of the reasons why some academics dismiss consultation as largely tokenistic, and

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Ten years on … – The Consultation Institute has much to do in the next ten years – but the agenda is changing!

  When the Institute began in 2003, there was quite a lot of public and stakeholder consultation. Some of it was excellent; rather too much of it was classic tick-in-box and the occasional exercise hit the headlines, usually for the wrong reasons.  The Government was prone to grand consultative gestures and spent freely on some

Ten years on … – The Consultation Institute has much to do in the next ten years – but the agenda is changing! Read More »

Had Mrs Nash been quicker? – Clarifying Councils’ consultation obligations; ‘Best Value’ still lives!

Considering the sheer number of judicial reviews sought on issues of consultation and engagement in recent years, it may surprise many that there has been no Court case on the 1999 Local Government Act – and the Best Value regime it introduced for Councils in England.

Had Mrs Nash been quicker? – Clarifying Councils’ consultation obligations; ‘Best Value’ still lives! Read More »

Self-selected samples – When consultation respondents might be unrepresentative

An experienced consultation officer in the NHS recently could scarcely conceal her delight. The consultation had resulted in a 1% participation rate, regarded by her bosses and many others as being a creditable achievement. In the cool light of another day, of course it may look differently. Not only does the arithmetic mean 1% is

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Birth of a consultation option. – Once an option …always an option? Or maybe not…!

A public body we know has spent two years – on and off – examining a wholesale reorganisation of its service. In many ways it has been a textbook exercise. Key stakeholders were identified early; there was open-minded, inclusive engagement, based on truthful data and honest analysis. As time wore on, several possible scenarios emerged,

Birth of a consultation option. – Once an option …always an option? Or maybe not…! Read More »

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