News & Insights

Learning from the NHS! – NHS Reconfigurations are very challenging for public engagement – but hold lessons for many others in public service and beyond

When the NHS tries to bring about significant change, it often faces a storm of public protest and frequently becomes a political football as one side or another seeks an electoral advantage from the ensuing debate.

As often as not, that debate takes the form of a public consultation – for that is what Parliament has laid down as the proper process of engagement before local people suffer change by unaccountable Managers.

 

Access to this content is exclusively for Institute members

Not a member? Unlock this article and more today by signing up for a Consultation Institute membership. Benefit from access to over 300 Topic Papers and Briefing Notes, discounted rates on all public training and more. Click on Join Now today to find out more and sign up.

More news

royal courts of justice
Shopping Basket
Scroll to Top

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

Request a callback

Leave a message and our team will call you back

"*" indicates required fields

Name*

Send us a message

We’ll be in touch with you soon.

Name(Required)
Email(Required)