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Do Guidelines Work? – Do we successfully change behaviour by publishing advice and guidance?

If you work in the general field of public participation, chances are that your organisation has issued some form of Guidelines to help you do your job. They may not be called Guidelines, and may take the style of a Framework, a Policy document or even a Code of Practice, but they all share the […]

Do Guidelines Work? – Do we successfully change behaviour by publishing advice and guidance? Read More »

Out of sight ….. out of mind? – What role should public dialogue have played in anticipating major disasters such as this summer’s deluge?

Our thoughts this week are undoubtedly with tens of thousands of residents in Gloucestershire and elsewhere, who, as this topic is being written are flooded out, without drinking water, and maybe without electricity. A month ago it was Hull and Sheffield; a few years ago it was York and Carlisle. So how much discussion has

Out of sight ….. out of mind? – What role should public dialogue have played in anticipating major disasters such as this summer’s deluge? Read More »

Consultation blight – How much damage is done by re-organisation?

In England, the Local Government Minister has thrown a substantial grenade towards a large number of Councils by announcing nine successful bids for Unitary status, and thereby sealing the fate of over 30 District Councils. The creation of new Unitary Authorities for Cornwall, Durham, Northumberland, Shropshire, Wiltshire, Ipswich and Exeter will delight many who see

Consultation blight – How much damage is done by re-organisation? Read More »

Have you a Breakout strategy? – Consultation events frequently include small group sessions – but do they deliver?

One of the biggest trends in consultation is away from the big fat document and towards participative events. These come in different shapes and sizes and sport a variety of titles from consultation seminars or workshops to full-blown Stakeholder Conferences. Most, if not all these, will involve a participative element or breakout session. Unfortunately these

Have you a Breakout strategy? – Consultation events frequently include small group sessions – but do they deliver? Read More »

Reality Check – What happens when major change is implemented?

Major re-generation projects these days are always the subject of consultation, and the same goes for less comprehensive urban re-development. Other changes to our communities are also supposed to be preceded by public debate; this covers proposed alterations to policing, schools, health centres or hospitals. So, assiduous residents or local representative organisations who have their

Reality Check – What happens when major change is implemented? Read More »

A week is a long time …… – Are we about to see the end of the 12-week rule?

Last Friday was the closing date for the consultation held on “Effective consultation” – or how the Government itself, and its agencies should manage their consultations. The debate has covered many important aspects. Should the current Code of Practice be replaced by something more flexible? What kind of monitoring should take place? Should all consultations

A week is a long time …… – Are we about to see the end of the 12-week rule? Read More »

A single source of data – Eliminating wasteful data management practices may be the best case for new technology

We’re at a curious point in the adoption of new technology for public or stakeholder participation. Many organisations have intelligently dabbled; most can now boast a passable attempt to list their consultations on their websites and an increasing number offer us the chance to contribute our comments online. But compared to the range of clever

A single source of data – Eliminating wasteful data management practices may be the best case for new technology Read More »

Selective hearing – When respondents say “Yes but ….”

Were all consultations simple Yes/No votes, life would probably be simpler. Dumbed-down, maybe; but without doubt simpler! In reality, however, policy-making at all levels is complex and there are shades of opinion or nuances of approach which are seldom picked up when we opt for over-simplistic dialogues. The truth is that consultees often want to

Selective hearing – When respondents say “Yes but ….” Read More »

Location, location, location ……… – Where you undertake consultation is as important as how you do it

If you’re among the titans of British business – or even merely a Government Minister – your acolytes gather around and solemnly advise that you should hold sensitive meetings on your own “territory”. This, they say, gives you a psychological advantage and makes the others acknowledge your position. Selecting the right venue can exercise a

Location, location, location ……… – Where you undertake consultation is as important as how you do it Read More »

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