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The Monkey and the Organ-Grinder – How important is it for consultees to have direct contact with decision-makers?

In the perfect world, a consultation is organised by people who genuinely want to hear your views so that they can take decisions or review their policies. They will be keen to understand what key stakeholders have to say, and may well make themselves available for direct discussions with them. Of course we all realise […]

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The Commitments Register – An indispensable tool for building trust with stakeholders and consultees

Organising an effective consultation exercise can be a complex project management task. Pulling together the different work packages and ensuring that different disciplines work together to a common timetable or to common standards is challenging. No wonder that project management skills are among the most useful attributes for someone entrusted with consultation on any significant

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Embedded consultations – Where consultation is built into standard routine processes

Not all public participation or consultation is a one-off exercise. It is true that much that is most visible reflects the most extensive, wide-ranging dialogues, accompanied by appropriately high wide and handsome press coverage. But away from the glare of publicity much of the day-to-day public consultation takes the form of repetitive activities where public

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Substance and Spin – Recent events hold lessons for soccer fans – and others!

Okay, if the fate of the World Cup had reflected the quality of the merchandising rather than the quality of the football, we might have won……! Yet again, there is good reason to wonder whether we are all too prone to the ephemeral lure of the spin rather than the underlying substance. It’s part of

Substance and Spin – Recent events hold lessons for soccer fans – and others! Read More »

Parkinson’s Law – Does this 1950’s theory apply to consultations?

When C. Northcote Parkinson first mooted his theory in the pages of the Economist in the mid-1950s, could he perhaps have foreseen how relevant it might be to 21st century public administration? Stated simply, the Law suggests that work expands to fill the time available; a subsequent variation applied to information technology said that data

Parkinson’s Law – Does this 1950’s theory apply to consultations? Read More »

In Place of the Soap Opera – Consultation is an excellent way to focus on the real issues

Media coverage of recent events has hardly broken new ground, but it may have reminded readers and viewers how focused we have all become on personalities. True, there is discussion of serious issues – though finding it is a challenge in the red-tops – but both the broadcast media and print journalists appear to be

In Place of the Soap Opera – Consultation is an excellent way to focus on the real issues Read More »

In Place of the Soap Opera Consultation is an excellent way to focus on the real issues

Consultation is an excellent way to focus on the real issues Media coverage of recent events has hardly broken new ground, but it may have reminded readers and viewers how focused we have all become on personalities. True, there is discussion of serious issues – though finding it is a challenge in the red-tops –

In Place of the Soap Opera Consultation is an excellent way to focus on the real issues Read More »

Fling out the Flipchart? – Is "brainstorming" becoming an over-used consultation technique?

Picture the setting! A motley collection of worthies, no doubt intended to be representative but more likely to be wonderfully atypical and idiosyncratic – are gathered together and earnestly apply themselves to answering the questions posed in the consultation exercise ….! Out comes the faithful flipchart. Let’s brainstorm, says the facilitator….and off we go. Of

Fling out the Flipchart? – Is "brainstorming" becoming an over-used consultation technique? Read More »

The Pre-emptive Close – What happens if a decision-maker appears to take sides in a controversial consultation?

The Prime Minister had a bad press the other day! Nothing new in that you may say: but the occasion for criticism might have raised a few eyebrows among those who organise public or stakeholder consultations. The charge against Tony Blair is that he has effectively pre-empted the proper consideration of the Energy Review –

The Pre-emptive Close – What happens if a decision-maker appears to take sides in a controversial consultation? Read More »

On the Ball…..! – A Focus on Fun points the way towards popular public engagement

A few days ago, one of the more popular Radio Stations invited a Church of England Vicar to talk about the special prayer he had published. In essence this was an appeal to the Almighty (or, to reflect our multiculturalisms, one of the Almighties) to assist the England team in their quest to win the

On the Ball…..! – A Focus on Fun points the way towards popular public engagement Read More »

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