Howard Kendall

Gatwick act on noise in a HUGE Airport Consultation week!

Tuesday I spent at Gatwick’s Noise Management Board Public Meeting in a week that sees two massive aviation consultations launched – see here & here –  but it’s all about Heathrow’s 3rd runway being the Government’s preferred option for SE expansion and a complementary UK airspace policy review, with  a special focus on noise and

Gatwick act on noise in a HUGE Airport Consultation week! Read More »

Is Consultation really an extreme sport? Otherwise called customer service?

In my years working for tCI I’ve often said that I must be part of a ‘hard to reach minority group’ as I’m very rarely consulted about ANYTHING! I have noticed recently, however, that I am starting to see this changing…. The ‘minority group’ I belong to is, I’d suggest, white, home-owning, comfortably off, middle

Is Consultation really an extreme sport? Otherwise called customer service? Read More »

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