It is quite easy sometimes to imagine that all public or stakeholder consultations are dialogues between the usual bureaucracies and local communities. And it is equally easy to characterise these […]
Consulting the powerful – Are the rules different? Read More »
When the Institute began in 2003, there was quite a lot of public and stakeholder consultation. Some of it was excellent; rather too much of it was classic tick-in-box
Considering the sheer number of judicial reviews sought on issues of consultation and engagement in recent years, it may surprise many that there has been no Court case on the
An experienced consultation officer in the NHS recently could scarcely conceal her delight. The consultation had resulted in a 1% participation rate, regarded by her bosses and many others as
Self-selected samples – When consultation respondents might be unrepresentative Read More »
A public body we know has spent two years – on and off – examining a wholesale reorganisation of its service. In many ways it has been a textbook exercise.
Birth of a consultation option. – Once an option …always an option? Or maybe not…! Read More »
Not so long ago, a public consultation was a reasonably predictable process. We prepared a suitable document, outlining the problem and maybe a series of possible solutions. It was published
These are torrid times for those organising public consultations in the National Health Service. And the fallout from their experience will ripple through a wide range of other services where
Six months ago, Forbes magazine named ten jobs that didn’t exist ten years ago. Okay, so there’s a flavour of the US about the list but, half way between an
Two recent experiences with current controversial NHS consultations illustrate the complexities of providing the right amount of information for the public.
We founded the Consultation Institute ten years ago! And, in that time, we have tried hard to promote best practice – in a discipline that has frankly lacked the kind
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