Tuesday Topic

Reality Check – What happens when major change is implemented?

Major re-generation projects these days are always the subject of consultation, and the same goes for less comprehensive urban re-development. Other changes to our communities are also supposed to be preceded by public debate; this covers proposed alterations to policing, schools, health centres or hospitals. So, assiduous residents or local representative organisations who have their […]

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A week is a long time …… – Are we about to see the end of the 12-week rule?

Last Friday was the closing date for the consultation held on “Effective consultation” – or how the Government itself, and its agencies should manage their consultations. The debate has covered many important aspects. Should the current Code of Practice be replaced by something more flexible? What kind of monitoring should take place? Should all consultations

A week is a long time …… – Are we about to see the end of the 12-week rule? Read More »

A single source of data – Eliminating wasteful data management practices may be the best case for new technology

We’re at a curious point in the adoption of new technology for public or stakeholder participation. Many organisations have intelligently dabbled; most can now boast a passable attempt to list their consultations on their websites and an increasing number offer us the chance to contribute our comments online. But compared to the range of clever

A single source of data – Eliminating wasteful data management practices may be the best case for new technology Read More »

Selective hearing – When respondents say “Yes but ….”

Were all consultations simple Yes/No votes, life would probably be simpler. Dumbed-down, maybe; but without doubt simpler! In reality, however, policy-making at all levels is complex and there are shades of opinion or nuances of approach which are seldom picked up when we opt for over-simplistic dialogues. The truth is that consultees often want to

Selective hearing – When respondents say “Yes but ….” Read More »

Location, location, location ……… – Where you undertake consultation is as important as how you do it

If you’re among the titans of British business – or even merely a Government Minister – your acolytes gather around and solemnly advise that you should hold sensitive meetings on your own “territory”. This, they say, gives you a psychological advantage and makes the others acknowledge your position. Selecting the right venue can exercise a

Location, location, location ……… – Where you undertake consultation is as important as how you do it Read More »

Unfocused Groups – Focus Groups as Consultation? What’s different?

Focus Groups – among those responsible for organising public participation or consultation, their popularity is beyond question. Along with surveys and questionnaires, they are the most often quoted technique used in the public sector today. But are they always used in the right way or at the right time? Commercial concerns use Focus Groups to

Unfocused Groups – Focus Groups as Consultation? What’s different? Read More »

Gatekeepers! – Worth their weight in gold? ……. Or a barrier to progress?

Those who work with community involvement or consultation are familiar with Gatekeepers. They are often worthy, salt-of-the earth types whose hearts are always in the right place, and who are invariably committed to their cause. It is their names and addresses that are on your databases. They receive the invitation to attend meetings; the envelope

Gatekeepers! – Worth their weight in gold? ……. Or a barrier to progress? Read More »

Aspirational consultation – Asking people what they want is clearly a legitimate form of consultation; but is this overdone at the expense of more practical choices?

Consultation comes in a variety of shapes and sizes. Some are tightly targeted; often highly technical, using a specialist vocabulary and part of a continuing dialogue with known stakeholders. Others are meant for a wider audience, couched in more general terms and deliberately simplify complex issues in order to elicit the views of the public

Aspirational consultation – Asking people what they want is clearly a legitimate form of consultation; but is this overdone at the expense of more practical choices? Read More »

Seasonal complaint – Correspondence from The Three Kings to a Council near you and recently released under the Freedom of Information Act

Dear Sirs, We write in greatest indignation upon hearing that your Authority has decided this year, to cease the practice of referring to us as The Wise Men. For generations, and certainly prior to the 1832 Reform Act, we have enjoyed a particular status in this country, and have regularly been depicted on Xmas cards,

Seasonal complaint – Correspondence from The Three Kings to a Council near you and recently released under the Freedom of Information Act Read More »

From Discretion to Duty – Implementing the Disability Equality Duty raises even wider questions ……

On Monday 4th December, the Disability Equality Duty came into force. It means that public bodies have to ensure the involvement of disabled people in many aspects of their work, and this will be codified in their Disability Equality Schemes. Civil Servants and Local Government Officers have spent much of this year preparing for this

From Discretion to Duty – Implementing the Disability Equality Duty raises even wider questions …… Read More »

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