News & Insights

Selective hearing – When respondents say “Yes but ….”

Were all consultations simple Yes/No votes, life would probably be simpler. Dumbed-down, maybe; but without doubt simpler!

In reality, however, policy-making at all levels is complex and there are shades of opinion or nuances of approach which are seldom picked up when we opt for over-simplistic dialogues. The truth is that consultees often want to offer a conditional response – one that is hedged around with reservations, or tied to a particular interpretation of the facts.

Here are three typical scenarios:-

• A planning proposal envisages building several hundred houses, and local residents are asked for their views. In general, there is little outright opposition, but serious doubts about the ability of the authorities to provide the required roads, health centres or schools needed to support a bigger population. It may be a yes ….. but there is a big but …….

 

Access to this content is exclusively for Institute members

Not a member? Unlock this article and more today by signing up for a Consultation Institute membership. Benefit from access to over 300 Topic Papers and Briefing Notes, discounted rates on all public training and more. Click on Join Now today to find out more and sign up.

More news

The-Perfect-Blend (002)
Shopping Basket
Scroll to Top

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

Request a callback

Leave a message and our team will call you back

"*" indicates required fields

Name*

Send us a message

We’ll be in touch with you soon.

Name(Required)
Email(Required)