The cry of frustration uttered by so many stakeholders… This is scarcely a sentiment confined to the National Health Service, but it was NHS England Chief Executive, Simon Stevens who raised the issue in his frank admission last week. Hospital beds had become ‘overly pressurised’ he said, reflecting on the 10% reduction over the last […]
When consultees say, “ I told you so…! ” Read More »
To what extent do public engagement professionals need to understand the law of consultation? Seven years ago the Institute ran its first training course on the ‘Law of Consultation.’ Our research centred on about 30 judicial reviews we deemed relevant for those charged with running public consultations. Almost a hundred courses later, with over 1200
Too much law? Or just not enough understanding? Read More »
Tuesday Topic 347 Recent controversies over SEND services illustrate the challenge facing local Councils Only some of our local Councillors face local government elections next month. Be thankful you’re not one of them! For in these febrile political times, the BREXIT soap opera has crowded out so much that matters in public life. And so
Can consultation help you balance the books? Read More »
Consultation can be vulnerable to a confusion of motives. It happens when consultors represent a range of different interests, or when different organisations – or even departments within organisations – look to a consultation for something different. Last week, we had a marvellous illustration of this. A campaign group called Talk Fracking won its case in
What exactly are you asking me … and why? Read More »
The part consultation plays in mitigation strategies We have all learnt to be a bit careful believing what we read on the side of a bus! But what struck us about the local bus as it passed the Institute Headquarters this week was the advertisement for a cheaper fare to the hospital. Who was responsible?
Going the extra mile! Read More »
How the current environment affects the way we will engage with stakeholders As we enter 2019, there are lots of worried people around. Parliamentarians scurrying about like headless poultry. Councillors wondering how they can balance the municipal books. Health Managers praying for a mild winter. Local Government officers desperately trying to deliver services with declining
Consultation challenges for 2019 Read More »
The pitfalls of a seasonal get-together In theory, it’s a great idea. Invite all stakeholders to get together and celebrate. What can possibly go wrong? Of course, you have to lay a good foundation. Who could imagine going ahead without a thorough stakeholder mapping exercise? There are, after all, those with a considerable interest in
Welcome to the Consultation Xmas Party! Read More »
How consultation practice has been influenced by the austerity agenda. Fifteen years ago, when the Consultation Institute was founded, there was a wider range of public consultations. We labelled some of them ‘aspirational’. They asked people what they would like, often in the guise of ‘Vision’ statements for local authorities or policy areas. Money was
Have we forgotten how to consult on good news? Read More »
Four important steps to ensure a responsible response. It’s called a Letter before claim or sometimes a Letter before action and will normally find its way to your in-house legal team or an external firm of solicitors. Technically it will not be challenging the consultation – but a decision taken following a consultation. In all
When your consultation is legally challenged… Read More »
Introducing the Leggatt/Carr considerations For years, consultors have known that in their documentation, they must publish enough information so that consultees know enough to give the proposals ‘intelligent consideration’. It has always been a fine judgement. Say too much and you get pilloried for too much information. Say too little and you risk losing a
What must consultation papers disclose..? Read More »
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