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Donate your experience! – The importance of gathering customer stories … and acting upon them
There’s nothing quite like a personal recommendation. The opposite applies too. So an individual’s advice not to touch a particular product with a barge pole is also pretty useful. It accounts or the popularity of such websites as the US-based Tripadvisor, where those who’ve stayed at hotels or taken holidays can tell the world about their experience.
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Rhion Jones
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