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e-Learning

tCI's flexible e-Learning courses allow you to learn in your own time, at your own pace, and in the comfort of your own home or office.

If you're an Institute Member, you'll receive discounted rates and free training on selected courses. Non-members can still access our courses by registering for a free e-Learning account here.

We will continue to populate our programme with new courses to help those involved in public consultation, engagement and best-practice.

View the entire suite of courses here or select a course below.

Learn at your own pace

Discounted bulk-buy available

Earn CPD/APC credits

Instant digital certificate

Non-members can register for a free e-Learning account here.

You can view our FAQ here.

Bulk-buy packages

Our latest course

Did you know we offer discounts for multiple-course purchases and bundles? Whether you need several courses for your own personal development or multiple registrations for your team or organisation, we can offer you a substantial discount - in fact, the more registrations you purchase, the higher your discount will be.

Send your query to our e-Learning department and a member of our team will be in touch shortly to discuss how to support your online training needs.

Written by Institute Associate, Susan Ritchie, this course on Creative Dialogue Methods is broken down into three separate lessons, exploring what we mean by ‘creative dialogue’, the key characteristics, benefits and challenges of using these techniques in consultations, and the methods you can use to encourage creative dialogue.

"Learning from experts is something we all know will improve our performance and make us not just more proficient at what we do, it will make us more confident and able to challenge, albeit respectfully, when others may suggest circumventing a well oiled and 'safe' process.  The series of online courses created by the Consultation Institute are not for the faint of heart and are by no means easy.  What they are is thought-provoking, stimulating and, even for someone who has be involved in or led consultations in the past, provide new concepts and information steering us through what is a dynamic working environment. If you want to deliver best practice and use the opportunity of consultation to truly engage with stakeholders and local communities, these courses are a must and to be highly recommended."

Lisa Thomson, Director of Communications and Patient Experience - Epsom and St Helier University Hospitals NHS Trust

"Very clear and comprehensive and also enabled me to take notes when required. Will certainly recommend to others."

Amanda Wells, Devon and Somerset Fire and Rescue Service

"I think the Consultation Institute's e-learning courses are a great way of enhancing your knowledge. They offer courses on a range of topics and you can learn from your own desk, taking as much or as little time as you need so you can learn at your own pace. They're great value for money and are a really useful way of keeping your knowledge up to date. Also, the credits you accumulate by complete the e-learning course count towards your Certificate of Professional Development."

Mike Bailey, Corporate Consultation Manager, Canterbury City Council

"Completed two e-learning courses from the Consultation Institute. Working from home has given me more hours in the day to work on updating my skills and knowledge - something that often takes second place as there isn't time to do it all."

Caroline Richardson MCIPR, Communications Consultant, Arch Communications

"By having access to e-learning and discounted courses to multiple members of the team, we can continuously develop our knowledge and skills so that we can provide consultation support that stands up to scrutiny."

Mitchell Gadd, Senior Account Director, Freshwater UK

Getting Started

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Non-members can register an account with us to gain access.

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