In-House Training
Tailored training delivered at your location for teams of 5+. Choose from our accredited courses below or work with us to design a completely bespoke programme that addresses your team's specific challenges. Not sure where to start? Take our free Training Needs Diagnostic.
Build Team-Wide Capability
When your whole team trains together, you develop shared language, consistent standards, and collective confidence in running consultations. No more disconnected approaches or confusion about process. Everyone leaves aligned on what good consultation looks like and ready to deliver it. Training 10 staff in-house costs less than sending them individually to public courses and they learn together.
Work on Your Real Projects
We don't use generic case studies. Bring your live consultation projects, your trickiest stakeholder challenges, your specific legal or governance context. We'll work through them together, so your team learns by solving actual problems they're facing right now. The training becomes immediately actionable because it's designed around your organisation's real-world needs.
Learn from Experienced Practitioners
Our trainers have led contentious public consultations across health, local government, infrastructure, and emergency services. Drawing on 22 years of Institute experience, we've trained over 1,200 delegates and share hard-won insights - including what works when things go wrong. Recognised by the High Court and trusted by over 100 public sector organisations including 66 local authorities, 30 NHS bodies, and 10 Fire and Rescue services.
Flexible to Your Schedule and Budget
Choose half-day workshops for targeted skills or multi-day programmes for comprehensive capability building. Deliver on-site, virtually, or hybrid. Schedule around your team's availability and peak periods. Keep your team together without sending them to external venues. After training, we provide a detailed report with tailored recommendations for next steps and continued development.
Training Needs Diagnostics
Not Sure Which Training You or Your Team Needs?
Take Our Free Training Needs Diagnostic (Beta)Â . Answer questions about your team’s capability gaps and get personalised recommendations for the right training courses and programme structure.
- The diagnostic works for both individuals and teamsÂ
- Takes 5-7 minutes
- Currently in beta – we welcome feedback hello@consultationinstitute.org
Training
Choose Your Training Course
These are some of our most popular courses, but we can design a completely bespoke programme combining multiple topics or creating new content specific to your challenges. Can’t see what you need? [Take our Training Diagnostic] or get in touch with us at hello@consultationinstitute.org to discuss custom options.
Questions
How In-House Consultation and Engagement Training Works
1. Initial Discussion - We discuss your consultation and engagement needs
Before we design your training, we’ll have an initial conversation to understand your team’s specific challenges and what you’re looking to achieve. We’ll discuss:
- The types of consultation and engagement activities you run and the sectors you work in
- Current capability levels and any skills gaps you’ve identified
- Specific challenges you’re facing (legal compliance, meaningful engagement, stakeholder relations)
- Live projects we can use as case studies during the training
- Your team size, roles, and experience levels
- Practical considerations: timing, location, format preferences
This discussion is free and helps us ensure the training will deliver exactly what your organisation needs.
2. Tailored Design - We customise consultation and engagement content to your context
We (typically) don’t deliver off-the-shelf courses. Based on our discussion, we’ll design a bespoke training programme that reflects your organisation’s needs:
- Case studies and scenarios drawn from your sector and project types
- Examples that reflect your governance framework and legal context
- Focus on the specific consultation and engagement methods and challenges you face
- Content pitched at the right level for your team’s experience
- Integration of your live consultation and engagement projects so learning is immediately actionable
You’ll receive a detailed programme outline showing exactly what we’ll cover, the learning outcomes, and the agenda for the day.
3. Delivery - Expert consultation and engagement practitioners train your team
Our trainers are experienced consultation and engagement practitioners, not generic facilitators. They’ve led formal public consultations, designed complex engagement programmes, and understand what works when building relationships with communities and stakeholders.
Training is highly interactive – we use discussion, group work, and problem-solving exercises rather than lectures. Your team will work through real scenarios, including your own consultation or engagement projects if you choose to share them.
We deliver:
- On-site at your offices for face-to-face learning
- Virtually via MS Teams with breakout rooms and collaborative tools, where needed
- Hybrid for teams in multiple locations
Sessions can be half-day, full-day, or multi-day programmes depending on your needs and objectives.
4. Follow-up - Post-training support for your consultation and engagement work
Learning doesn’t stop when the training ends. After your session, you’ll receive:
- Detailed training report summarising what was covered, key discussions, and observations about your team’s capability
- Tailored recommendations for next steps, areas for further development, and how to embed the learning
- Training materials including templates, checklists, and resources your team can use on live consultation and engagement projects
- Follow-up support – we’re available for questions as your team applies what they’ve learned to their consultation and engagement work
We can also discuss options for ongoing support, refresher sessions, or advanced training as your team’s capability grows.
Options
Browse & Choose
Select one or more courses from above and request a quote for your team. All courses can be tailored to your organisation’s specific context and challenges.
Take the Diagnostic (Beta)*
Answer questions about your team’s capability and challenges to get personalized training recommendations and identify priority development areas.
Join Our Waitlist
Register your interest in our open training courses starting September 2026. More affordable than in-house for individuals and small teams (courses run subject to minimum numbers).
Speak to Us
Book a free 30-minute call to discuss you or your team’s needs and explore bespoke training programme options designed specifically for your organisation.
* Our Training Needs Diagnostic is currently in beta. We’re refining this tool and welcome your feedback to make it even more useful for organisations like yours.
Got a question about these learning solutions?
Our dedicated team is on hand to assist with any questions you might have.
